Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,644 reviews across 4 portals
:
No Public Name
Reviewed: 2 years ago (23/08/2023)
Date of experience: 08/2023

VERY GOOD FOR MY FIRST TRIP TO A FOREIGN COUNTRY.

Dear Valued Guest,

Thank you for the positive feedback! If you ever have more comments or need assistance in the future, please don't hesitate to reach out. We're here to assist you with anything you may need.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Il soggiorno è stato piacevole.
La zona adiacente l hotel risulta un po' degradata, soprattutto la sera

Dear Valued Guest,

Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that your overall experience was pleasant.

We understand your concern about the adjacent area, especially in the evening. While we can't control the neighborhood, we prioritize our guests' safety and security.

We apologize for the subpar cleaning of your room and the unpleasant smell in the bathroom. This does not meet our standards, and we will address these issues immediately to ensure they don't happen in the future.

Your comments are valuable, and we appreciate your input. We hope you'll consider staying with us again in the future, giving us the chance to provide you with a more enjoyable experience.

Warm regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Guest has not commented on review

By Anca
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

It was a nice accomodation, close to the metro station and center

Dear Anca,

Thank you for sharing your feedback about your recent accommodation with us. We're delighted to hear that you had a nice stay and found our location close to the metro station and the center convenient.

Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable stay.

Warm regards,
Lajos Fekete
Reservation Manager
By Miloš
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

Very good

Dear Milos,

Thank you for your concise feedback. We're thrilled to hear that you had a very good experience with us.

Your satisfaction is important to us, and we look forward to the opportunity to serve you again in the future.

Warm regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

Guest has not commented on review

By Rosy Valentino
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

Ottimo! Personale alla reception e nella sala colazioni disponibile e garbato. Camera soddisfacente con aria condizionata e mini frigo. Hall accogliente e con servizio drink aperto 24h. Hotel vicino alla metro linea 4.

Dear Rosy Valentino,

Thank you for your wonderful feedback! We're thrilled to hear that you had an "optimal" experience during your stay with us.

It's great to know that you found our staff at reception and in the breakfast room to be helpful and polite. We're also delighted that you were satisfied with your room, which included AC and a mini-fridge, and that you found our cozy hall with 24-hour drink service convenient.

Our proximity to metro line 4 is indeed a great advantage for our guests, and we're glad you found it convenient.

We appreciate your kind words, and we look forward to welcoming you back for another fantastic stay in the future.

Warm regards,
Lajos Fekete
Reservation Manager
By Kimberly
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

Ci siamo trovati benissimo. La comodità di spostarci tra un'attrazione all'altra grazie alla vicinanza dell'Hotel in centro. Staff molto cordiali

Dear Kimberly,

Thank you for sharing your positive feedback with us. We're delighted to hear that you had a great time during your stay.

We're pleased that our central location contributed to the convenience of your visit, making it easy to explore various attractions in the area. It's also wonderful to know that you found our staff to be very friendly.

Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Warm regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (21/08/2023)
Date of experience: 08/2023

Guest has not commented on review

Back to Top CERTIFICATE what's this?