Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,644 reviews across 4 portals
:
No Public Name
Reviewed: 3 years ago (04/08/2023)
Date of experience: 08/2023

Schönes Hotel. Leider begrenzte Parkplätze.

Dear Valued Guest,

Thank you for your feedback. We're pleased to hear that you found our hotel nice.

We understand that limited parking can be inconvenient, and we apologize for any inconvenience you experienced in this regard. We will consider ways to improve this aspect of our service.

Your comments are valuable to us, and we hope to have the opportunity to serve you again in the future.

Warm regards,
Lajos Fekete
Reservation Manager
By Diana
Reviewed: 3 years ago (03/08/2023)
Date of experience: 07/2023

Grosses 3-Bett-Zimmer, angenehme Atmosphäre, umfangreiches Frühstücksbuffet, Getränke auch nachmittags kostenfrei. Lage gut: Nur 1 Metrostation vom Ost-Bahnhof entfernt. Empfehlenswert.

Dear Diana,

Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay in our large 3-bed room and enjoyed the pleasant atmosphere.

It's great to know that you found our breakfast buffet extensive and appreciated the complimentary drinks in the afternoon.
Your recommendation is greatly appreciated, and we look forward to having the pleasure of welcoming you back in the future.

Warm regards,
Lajos Fekete
Reservation Manager
By KLausi
Reviewed: 3 years ago (02/08/2023)
Date of experience: 07/2023

Guest has not commented on review

By Tibor
Reviewed: 3 years ago (02/08/2023)
Date of experience: 07/2023

Kedves, segítőkész személyzet, kiváló reggeli.A város minden pontja könnyen elérhető.

Kedves Tibor!

Nagyon örülünk, hogy megosztotta velünk élményeit a szállodánkkal kapcsolatban. Az Ön véleménye számunkra rendkívül fontos, és nagy örömünkre szolgál, hogy elégedett volt a tartózkodásával.

Kiemelkedően fontosnak tartjuk, hogy vendégeinknek kellemes élményben legyen részük, és az Ön pozitív tapasztalatai a személyzetünk munkájának eredményét igazolják. Mindig arra törekszünk, hogy a lehető legjobb szolgáltatást nyújtsuk, és segítőkészségünkkel a vendégek kényelmét szolgáljuk.

Örömmel halljuk, hogy a reggeli is megfelelt az elvárásainak. Az étkezési lehetőségek fontos szerepet játszanak a tartózkodás kellemesé tételében, és nagyon örülünk, hogy elégedett volt az általunk kínált reggelivel.

Még egyszer köszönjük, hogy szállodánkat választotta, és reméljük, hogy hamarosan újra vendégül láthatjuk Önt.

Üdvözlettel,
Fekete Lajos
Reservation Manager
By Gianpiero
Reviewed: 3 years ago (01/08/2023)
Date of experience: 07/2023

Posizione strategica. Hotel e servizio ottimo.

Dear Gianpiero,

Thank you for your concise and positive feedback! We're delighted to hear that you found our hotel to have a strategic position and appreciated our great service.

Your satisfaction is important to us, and we look forward to the opportunity to serve you again in the future.

Warm regards,
Lajos Fekete
Reservation Manager
By Pasichniuk
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

I am very dissatisfied with this hotel.

Dear Pasichniuk,

We apologize for any dissatisfaction you experienced during your stay at our hotel. Your feedback is important to us, and we will take it into consideration as we strive to improve our services. If there are any specific issues you'd like to share with us, please feel free to provide more details so we can address them directly.

Thank you for choosing our hotel, and we hope to have the opportunity to make amends and provide you with a better experience in the future.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Valued Guest,
Thank you for your fantastic rating! We're delighted to hear that you enjoyed your time at our hotel. We always strive for excellence and are grateful for your feedback. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to see you again soon.
Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Valued Guest,

Thank you for your outstanding rating! We're delighted to hear that you had a wonderful experience during your stay at our hotel. Our team is committed to providing the best service possible, and we're thrilled that it met your expectations. We appreciate your feedback and look forward to the pleasure of hosting you again soon. If there's anything we can do to make your next stay even better, please let us know.
Kind regards,
Lajos Fekete
Reservation Manager
By Miha
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Great service of reception and info

Dear Miha,
Thank you for your fantastic rating! We're delighted to hear that you enjoyed your time at our hotel. We always strive for excellence and are grateful for your feedback. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to see you again soon.
Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Good

Dear Valued Guest,
Thank you for your rating. We appreciate your stay at our hotel and are glad to know you had a decent experience. If there's anything specific you think we could enhance, please feel free to share. We hope to have another opportunity to exceed your expectations in the future.
Kind regards,
Lajos Fekete
Reservation Manager
Back to Top CERTIFICATE what's this?