Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,811 reviews across 5 portals
:
By Kozma
Reviewed: 3 years ago (03/11/2023)
Date of experience: 10/2023

Sajnos a falak elég vékonyak, a folyosóról behallatszodtak a hangok. Nagyon jónak találom, hogy a csomagokat kijeletkezéskor még ott lehet hagyni egész napra. Összességében minden rendben volt, jól éreztük magunkat.

Kedves Vendégünk!

Köszönjük, hogy időt szánt értékelésének megírására.
Sajnáljuk, hogy a vékony falak miatt beszűrődő zaj miatt nem voltak teljesen elégedettek szállodánkkal.
Szállodánkat folyamatosan fejlesztjük annak érdekében, hogy vendégeink maximálisan elégedetten távozzanak tőlünk, és mindent megteszünk annak érdekében, hogy a jövőben kellemesebb élményben legyen részük.

Üdvözlettel,
Fekete Lajos
Reservation Manager
By Raffaela
Reviewed: 3 years ago (02/11/2023)
Date of experience: 10/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (02/11/2023)
Date of experience: 11/2023

Guest has not commented on review

By Enzo
Reviewed: 3 years ago (02/11/2023)
Date of experience: 11/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (02/11/2023)
Date of experience: 11/2023

Guest has not commented on review

By Stjepan
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

Guest has not commented on review

By Luka
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

Prijetno

Dear Luka,

Thank you for your feedback. Your comments provide valuable insights to help improve our services and guest experience.

We apologize for the issues with the towels not appearing to be fully clean. We'll ensure better quality control in this regard.

We regret that we did not meet your expectations regarding the currency exchange, reception communication, and elevator functionality. We'll take your feedback into account and address these areas.

Your suggestions for breakfast are also appreciated. We will work on enhancing the variety and quality of our breakfast offerings and address the issues with the drink machine and dirty plates.

Your feedback is important to us, and we strive to improve based on your comments. We hope to have the opportunity to provide a more satisfying experience in the future.

Warm regards,
Lajos Fekete
Reservation Manager
By Toto
Reviewed: 3 years ago (31/10/2023)
Date of experience: 10/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (31/10/2023)
Date of experience: 10/2023

It was perfect .

Dear Valued Guest,

We're thrilled to hear that your stay was perfect. Your satisfaction is our goal, and we look forward to providing you with more impeccable experiences in the future.

Warm regards,
Lajos Fekete
Reservation Manager
By Juan Rubio
Reviewed: 3 years ago (31/10/2023)
Date of experience: 10/2023

Buena estancia, buen servicio, buen hotel, únicamente, la sonorización de las habitaciones contiguas, se olle bastante

Dear Juan Rubio,

Thank you for sharing your feedback about your stay with us. We're pleased to hear that you had a good stay and found our service and hotel to be good.

We apologize for the inconvenience you experienced with the sound from adjoining rooms. Your feedback is important, and we'll consider ways to minimize such disturbances for our guests in the future.

We look forward to welcoming you back for another pleasant stay.

Warm regards,
Lajos Fekete
Reservation Manager
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