Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,641 reviews across 4 portals
:
By Stefan Farrugia
Reviewed: 3 years ago (02/06/2023)
Date of experience: 06/2023

Exceeded my expectations. Hotel is very clean, with all facilities and in a quiet and safe neighbourhood. The staff are very helpful as well. Underground station is few meters away by foot and the hotel's location gives you easy access to the city centre.

Dear Stefan Farrugia,

Thank you for your fantastic review! We are thrilled to hear that your stay with us exceeded your expectations. It's great to know that you found our hotel to be very clean, well-equipped, and situated in a quiet and safe neighborhood. We take pride in providing a helpful and attentive staff who contribute to our guests' overall satisfaction. Additionally, we're pleased that our proximity to the underground station and convenient location allowed you easy access to the city center. We appreciate your kind words and look forward to welcoming you back for another exceptional experience in the future.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (30/05/2023)
Date of experience: 05/2023

Guest has not commented on review

By Keresztes Róbert László
Reviewed: 3 years ago (30/05/2023)
Date of experience: 05/2023

Guest has not commented on review

By Maria
Reviewed: 3 years ago (30/05/2023)
Date of experience: 05/2023

I was very satisfied

Dear Maria,

We are thrilled to hear that you were highly satisfied with your experience! Your satisfaction is our top priority, and we are delighted to have met your expectations. If there is anything else we can do to enhance your future stays, please do not hesitate to let us know. We look forward to welcoming you back and providing you with another exceptional experience. Thank you for your positive feedback!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (29/05/2023)
Date of experience: 05/2023

Good

Dear Valued Guest,

Thank you for your feedback. We appreciate your positive assessment and are glad to hear that you had a good experience with us. If there's anything else we can assist you with or if you have any further comments, please feel free to let us know. We look forward to welcoming you back in the future for another enjoyable stay.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (28/05/2023)
Date of experience: 05/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (27/05/2023)
Date of experience: 05/2023

Amazing !!

Dear Valued Guest,

Thank you for your enthusiastic feedback! We're thrilled to hear that you had an amazing experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another amazing stay!

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (25/05/2023)
Date of experience: 05/2023

This is my second stay with Impulso. Reception personal are very friendly and offered us to drink while we are waiting for our room and even after checkout. I can imagine booking again on my staying again on my next visit.

Dear Valued Guest,

Thank you for choosing to stay with us again at Impulso. We are delighted to hear that you had a positive experience during your second stay. Our reception team takes pride in providing friendly service and ensuring your comfort while you wait for your room and even after checkout. We appreciate your loyalty and look forward to welcoming you back on your next visit.

Kind regards,
Lajos Fekete
Reservation Manager
By Mark Osborne
Reviewed: 3 years ago (24/05/2023)
Date of experience: 05/2023

It was OK, all of the staff were very helpful but I had some issues with the room.

Dear Mark Osborne,

Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about our helpful staff. We apologize for any issues you encountered with the room. Your feedback is important to us, and we will address these concerns to ensure a better experience for our guests in the future. If there is anything specific you would like to discuss or if we can assist you further, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (22/05/2023)
Date of experience: 05/2023

Personal sehr hilfsbereit. Hotel sehr modern

Dear Valued Guest,

Thank you for your recent stay at our hotel and for sharing your feedback. We are pleased to hear that you found our staff to be very helpful and that you appreciated the modernity of our hotel.

Our team takes pride in delivering excellent service and creating a positive experience for our guests. We will make sure to pass along your kind words to our staff members.

We also strive to provide a modern and contemporary atmosphere throughout our hotel. It is wonderful to know that you enjoyed the modern amenities and design elements during your stay.

Once again, we appreciate your review and recommendation. We hope to have the opportunity to welcome you back for another pleasant stay in the future.

Best regards,
Lajos Fekete
Reservation Manager
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