Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,793 reviews across 5 portals
:
No Public Name
Reviewed: 4 months ago (15/11/2025)
Date of experience: 11/2025

Ogólne wrażenia pozytywne,niestety ocena pokoju na "4" ,bo zlokalizowany przy windzie,której działanie było trochę słychać..sugestia : pokoje znajdujące się obok niej ( na poszczególnych piętrach) winny mieć niższą cenę w stosunku do pozostałych. Pokoje "ze skosami" ( sufit) podobnie),

Dear Mierzejewski,

Thank you for taking the time to share your impressions and for rating various aspects of your stay with us.

We are pleased to know that your overall experience was positive, and we appreciate your high scores for cleanliness, service, and your willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand. Your favorable feedback regarding these elements is truly valued by our team.

We acknowledge your observations concerning the room location near the elevator and the acoustic impact you noticed. Your suggestion regarding room pricing for those situated close to the lift and rooms with sloping ceilings is important and will be taken into careful consideration as we continue to refine our guest experience.

Thank you once again for your thoughtful review and for helping us understand our guests’ perspectives more thoroughly.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 4 months ago (14/11/2025)
Date of experience: 11/2025

In general the hotel was good.
But the points related to the cleanliness and not working refrigerator(mini bar) not good for me not acceptable.

Dear Akhundov,

Thank you for sharing your impressions of your recent stay with us.

We are pleased to know that overall you found the hotel to be satisfactory and appreciated certain aspects of your visit. Your feedback regarding the cleanliness of your room and the malfunctioning refrigerator is important to us, and we sincerely regret that these elements did not meet your expectations.

Please know that such comments are invaluable as they help us identify areas in need of improvement. We take your observations seriously and will address them with our staff to enhance the quality of our services for future guests. Your perspective enables us to better serve all those who stay with us.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Andreas
Reviewed: 4 months ago (14/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Andreas,

Thank you very much for your excellent rating and for sharing your impressions following your recent stay.

We are delighted to know that you were highly satisfied with your room, the cleanliness, and the service provided by our team. It is a great pleasure to see your willingness to recommend both our hotel and the Mellow Mood Hotels brand.

Your positive feedback serves as wonderful encouragement for us as we continue to strive for outstanding guest experiences.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Luigi Beneggi
Reviewed: 4 months ago (13/11/2025)
Date of experience: 11/2025

The overall experience was good.

Dear Luigi Beneggi,

Thank you for taking the time to share your impressions of your recent stay with us.

We are pleased to learn that, overall, your experience at Impulso Fashion Hotel was positive and that you were satisfied with the quality of your room. Your willingness to recommend our hotel and brand is greatly appreciated.

We also value your feedback regarding cleanliness and service. Your observations help us to identify areas where we can further improve, and we sincerely thank you for bringing them to our attention. We are committed to enhancing our guest experience based on such valuable input.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 4 months ago (13/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Stevovic,

Thank you for taking the time to share your feedback and for awarding us such high ratings across the main aspects of your stay.

We are pleased to know that you were highly satisfied with the quality of your room and the cleanliness provided during your visit. Your positive evaluation of our service, as well as your strong inclination to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand, is greatly appreciated.

Your impressions are truly valued by our team and encourage us to continue providing a memorable experience for all our guests.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Mrs Francis
Reviewed: 4 months ago (13/11/2025)
Date of experience: 11/2025

It’s a clean tidy and comfortable hotel in a good walking (straight line) down to the river to where most attractions are.

Dear Mrs Francis,

Thank you for taking the time to share your impressions following your recent stay.

We are delighted to know that you found our hotel to be clean, tidy, and comfortable, and that our location offered convenient access for exploring the city's main attractions along the river. It is also gratifying to receive your positive evaluations for the room, cleanliness, and service, as well as your strong likelihood to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand.

Your feedback is greatly appreciated and will serve as motivation for our team as we continue striving to deliver enjoyable experiences for all our guests.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Ksenija
Reviewed: 4 months ago (13/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Ksenija,

Thank you for taking the time to share your feedback and for awarding us the highest ratings in all the key aspects of your stay.

We are truly pleased to know that you were completely satisfied with the quality of your room, the cleanliness, and the service you received during your visit. Your strong willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand is especially appreciated.

Your positive impressions are highly valued by our team and inspire us to continue delivering excellent hospitality for all our guests.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 4 months ago (12/11/2025)
Date of experience: 11/2025

Bardzo czysty hotel. Śniadania bardzo dobre. Obsługa bardzo pomocna. Dobre położenie, blisko metra. W okolicy dużo bezdomnych i śmierdzących uliczek z odrapanymi budynkami. Hotel wyraźnie wyróżnia się na plus w okolicy.

Dear Manczyk,

Thank you for taking the time to share your impressions of your recent stay.

We are delighted to know that you were pleased with the high standards of cleanliness, the quality of breakfast, and the helpfulness of our team. It is also wonderful to hear that our convenient location near the metro contributed positively to your overall experience.

We appreciate your honest feedback regarding the surrounding neighborhood. While the area may present certain challenges, we are grateful that you found our hotel to be a positive standout in the vicinity. Your excellent ratings and strong recommendation of both Impulso Fashion Hotel and the Mellow Mood Hotels brand are truly appreciated.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 4 months ago (11/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Vasic,

Thank you for taking the time to share your feedback with us.

We are pleased to see your high ratings for the overall experience and your strong likelihood of recommending Impulso Fashion Hotel to others. It is gratifying to know that you were satisfied with the quality of your room and the cleanliness provided during your stay.

Your excellent evaluation of our service and your positive impression of the Mellow Mood Hotels brand are especially appreciated. Your support is valuable to us, and your comments encourage our team to continue delivering memorable experiences for all our guests.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 4 months ago (10/11/2025)
Date of experience: 11/2025

Perfect hotel, quality service

Dear Petrychenko,

Thank you for taking the time to share your feedback and for awarding us the highest ratings in all categories.

We are truly delighted to know that you were fully satisfied with your experience at Impulso Fashion Hotel and appreciated the quality of service provided by our team. Your positive evaluation of the room, cleanliness, and your willingness to recommend both our hotel and the Mellow Mood Hotels brand are especially valued.

Your impressions mean a great deal to us and serve as motivation for our team to continue delivering excellent hospitality to all our guests.

Kind regards,
Gábor Puskás
Rooms Division Manager
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