Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,813 reviews across 5 portals
:
By Vanessa
Reviewed: 3 years ago (28/07/2023)
Date of experience: 07/2023

Nefasto, no repetiría en este hotel.

Dear Vanessa,

We are deeply sorry to hear about your disappointing experience during your stay at our hotel. We apologize for any inconveniences or issues you encountered, and we take your feedback seriously.

Our primary goal is to ensure a positive and enjoyable stay for all our guests, and it's disheartening to hear that we fell short of your expectations.

We would greatly appreciate more details about the specific issues you faced, as this will help us identify areas for improvement and prevent such occurrences in the future.

Thank you for choosing our hotel, and we apologize for any disappointment you experienced. Your feedback is important to us, and we hope to have the opportunity to regain your trust and provide you with a better experience in the future.

Best regards,
Lajos Fekete
Reservation Manager
By Jackie Douglin
Reviewed: 3 years ago (28/07/2023)
Date of experience: 07/2023

The hotel is on a very loud road and I did not rest very well at all

Dear Jackie Douglin,

Thank you for taking the time to provide your feedback. We sincerely apologize for any disturbance caused by the noise from the road during your stay. We understand the importance of a peaceful and restful environment for our guests and regret that we fell short in this aspect.

Your comfort and satisfaction are of the utmost importance to us, and we appreciate your understanding. We will carefully consider your comments as we strive to improve our services and ensure a more enjoyable experience for all our guests.

Should your travels bring you back to our area in the future, we would be honored to have another opportunity to provide you with a more tranquil stay.

Best regards,
Lajos Fekete
Reservation Manager
By Rudolf Arnold
Reviewed: 3 years ago (27/07/2023)
Date of experience: 07/2023

mein eindruck zum Hotel ist sehr gut wir sin angekommen haben gleich das Auto parken können, die Zimmer sind sehr
schön und vor allem groß alles im allem es gibt eigentlich nichts zu beanstanden.

Dear Rudolf Arnold,
Thank you for your excellent rating! We are thrilled to know that you had a perfect experience during your stay at our hotel. Our team takes great pride in providing top-notch service and ensuring your comfort and satisfaction. We look forward to welcoming you back for another exceptional stay in the future.
Kind regards,
Lajos Fekete
Reservation Manager
By Václav
Reviewed: 3 years ago (27/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Václav,
Thank you for your fantastic rating! We're delighted to hear that you enjoyed your time at our hotel. We always strive for excellence and are grateful for your feedback. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to see you again soon.
Kind regards,
Lajos Fekete
Reservation Manager
By POLYCHRONIADOU MARIA
Reviewed: 3 years ago (27/07/2023)
Date of experience: 07/2023

Perfect choice! Very comfortable room and very helpful stuff!

Dear POLYCHRONIADOU MARIA,
Thank you for your excellent rating! We are thrilled to know that you had a perfect experience during your stay at our hotel. Our team takes great pride in providing top-notch service and ensuring your comfort and satisfaction. We look forward to welcoming you back for another exceptional stay in the future.
Kind regards,
Lajos Fekete
Reservation Manager
By Vörös Júlia
Reviewed: 3 years ago (27/07/2023)
Date of experience: 07/2023

Minden rendben volt

Kedves Vörös Júlia!
Köszönjük szépen a ragyogó, 10/10-es értékelést! Örömmel látjuk, hogy a tartózkodása nálunk minden tekintetben kivételes volt.
A kedves szavai motiválnak bennünket, hogy továbbra is kiemelkedő szolgáltatást nyújtsunk minden vendégünknek. Alig várjuk, hogy újra üdvözölhessük, és egy újabb lenyűgöző tartózkodást biztosíthassunk Önnek. Az Ön elégedettsége az elsődleges számunkra, és mindig törekedni fogunk arra, hogy fenntartsuk ezt a kiváló szintet.

Üdvözlettel,
Fekete Lajos
Reservation Manager
No Public Name
Reviewed: 3 years ago (26/07/2023)
Date of experience: 07/2023

Good and rather central. The juices and the free hot beverages are an advantage!
The Wifi works really excellent without any doubt! Even Netflix movies can be watched with fast Wifi connection. It works in the hall and also very good in the hotel room!

Dear Valued Guest,

Thank you for your outstanding rating! We're delighted to hear that you had a wonderful experience during your stay at our hotel. Our team is committed to providing the best service possible, and we're thrilled that it met your expectations. We appreciate your feedback and look forward to the pleasure of hosting you again soon. If there's anything we can do to make your next stay even better, please let us know.
Kind regards,
Lajos Fekete
Reservation Manager
By Wipplinger
Reviewed: 3 years ago (26/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Wipplinger,
Thank you for your rating. We appreciate your stay at our hotel and are glad to know you had a decent experience. If there's anything specific you think we could enhance, please feel free to share. We hope to have another opportunity to exceed your expectations in the future.
Kind regards,
Lajos Fekete
Reservation Manager
By Mohammed Alam
Reviewed: 3 years ago (26/07/2023)
Date of experience: 07/2023

Superb stay

Dear Mohammed Alam,
Thank you for your fantastic rating! We're delighted to hear that you enjoyed your time at our hotel. We always strive for excellence and are grateful for your feedback. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to see you again soon.
Kind regards,
Lajos Fekete
Reservation Manager
By Tomaz
Reviewed: 3 years ago (25/07/2023)
Date of experience: 07/2023

Cool!

Dear Tomaz,
Thank you for your glowing 10/10 rating! We are beyond thrilled that your stay with us was exceptional in every way. It's incredibly rewarding to know that our efforts to ensure a memorable experience have paid off. Your kind words motivate us to continue delivering top-notch service to all our guests. We can't wait to welcome you back for another incredible stay. Your satisfaction is our top priority, and we'll always strive to maintain this level of excellence. See you soon!
Kind regards,
Lajos Fekete
Reservation Manager
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