Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,813 reviews across 5 portals
:
By Robert Selvaag
Reviewed: 3 years ago (25/07/2023)
Date of experience: 07/2023

It was fine

Dear Robert Selvaag,
Thank you for your rating. We appreciate your stay at our hotel and are glad to know you had a decent experience. If there's anything specific you think we could enhance, please feel free to share. We hope to have another opportunity to exceed your expectations in the future.
Kind regards,
Lajos Fekete
Reservation Manager
By Tt
Reviewed: 3 years ago (25/07/2023)
Date of experience: 07/2023

Terrible

Dear Valued Guest,

We are deeply sorry to hear that your experience with us was anything less than exceptional. Please accept our sincerest apologies for any inconvenience or disappointment you encountered during your stay.

Your feedback is of utmost importance to us, and we take your concerns very seriously. We would greatly appreciate it if you could provide us with more specific details about the issues you faced so that we can address them promptly and make necessary improvements.

Our goal is to ensure every guest has a memorable and pleasant stay with us, and we are committed to rectifying any shortcomings to meet the high standards we strive for.

We truly value your patronage, and we hope you will give us another opportunity to serve you better in the future.

Once again, we apologize for any shortcomings, and we thank you for bringing them to our attention.

Sincerely,
Lajos Fekete
Reservation Manager
By Andreas
Reviewed: 3 years ago (24/07/2023)
Date of experience: 07/2023

Das Impulso Hotel schaut von außen nicht wirklich einladend aus, jedoch von innen ist es gemütlich und modern eingerichtet. Personal ist sehr freundlich, hilfsbereit und 24 Stunden ansprechbar. Unser Drei-bett Zimmer war sehr groß, dies ist super für uns gewesen mit viel gepäck Ausreichend Steckdosen sind auch vorhanden. Einziger Nachteil, unser Bad war sehr sehr klein, die Dusche bzw. die Glastür leicht defekt, sodass beim Duschen der ganze Boden im Bad nass wird. Ziemlich Ärgerlich !!! Kleine Empfehlung: Wandhaken montieren im badezimmer zum aufhängrn von Handtüchern, Kleidung......

Dear Andreas ,

Thank you for sharing your experience at the Impulso Hotel. We are delighted to hear that despite its initial appearance, our hotel's interior offered you a cozy and modern ambiance, creating a welcoming atmosphere for your stay.

We are thrilled to know that our staff made a positive impression on you with their friendly and helpful demeanor, ensuring your needs were met at any time of the day.

It's wonderful to hear that our three-bed room provided ample space for you and your luggage. We understand the importance of convenience during travel, and we aim to offer comfortable accommodations that cater to our guests' needs.

We apologize for any inconvenience caused by the size of the bathroom and the issue with the shower door. Your feedback is essential to us, and we will address these concerns promptly to ensure a more enjoyable experience for our future guests.

Thank you for your thoughtful suggestion regarding wall hooks in the bathroom. We appreciate your input, and we will consider implementing such additions to enhance the functionality and comfort of our rooms.

Once again, thank you for sharing your valuable feedback. We hope to have the opportunity to welcome you back to the Impulso Hotel in the future, providing you with an even more enjoyable and comfortable stay.

Warm regards,
Lajos Fekete
Reservation Manager
By Marija S
Reviewed: 3 years ago (21/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Marija S ,
Thank you for your excellent rating! We are thrilled to know that you had a perfect experience during your stay at our hotel. Our team takes great pride in providing top-notch service and ensuring your comfort and satisfaction. We look forward to welcoming you back for another exceptional stay in the future.
Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (21/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Valued Guest,
Thank you for your fantastic rating! We're delighted to hear that you enjoyed your time at our hotel. We always strive for excellence and are grateful for your feedback. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to see you again soon.
Kind regards,
Lajos Fekete
Reservation Manager
By Ziga
Reviewed: 3 years ago (21/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Ziga,
Thank you for your outstanding rating! We're delighted to hear that you had a wonderful experience during your stay at our hotel. Our team is committed to providing the best service possible, and we're thrilled that it met your expectations. We appreciate your feedback and look forward to the pleasure of hosting you again soon. If there's anything we can do to make your next stay even better, please let us know.
Kind regards,
Lajos Fekete
Reservation Manager
By Bane Raicevic
Reviewed: 3 years ago (21/07/2023)
Date of experience: 07/2023

Guest has not commented on review

Dear Bane Raicevic,
Thank you for your excellent rating! We are thrilled to know that you had a perfect experience during your stay at our hotel. Our team takes great pride in providing top-notch service and ensuring your comfort and satisfaction. We look forward to welcoming you back for another exceptional stay in the future.
Kind regards,
Lajos Fekete
Reservation Manager
By Tomek N.
Reviewed: 3 years ago (19/07/2023)
Date of experience: 07/2023

Pobyt w hotelu głównie w celu noclegu i jako baza wypadowa do zwiedzania miasta . Lokalizacja bardzo dobra , łatwy dojazd lud dojście na piechotę do najważniejszych atrakcji Budapesztu. Duży plus za własny parking co było kluczowe przy wyborze hotelu :)

Dear Tomek N.,

Thank you for choosing our hotel as your base for exploring Budapest, and for sharing your positive experience with us. We are delighted to know that our convenient location was a significant factor in your decision-making process.

It's wonderful to hear that you found our hotel to be in a very good location, allowing you easy access to the most important attractions of Budapest by foot. We strive to offer a convenient and accessible experience for our guests, and we are pleased that you were able to explore the city with ease.

Moreover, we are glad that our own parking facilities met your needs and played a crucial role in your decision to stay with us. We understand the importance of providing secure and convenient parking options for our guests, and we are delighted that it added to the overall enjoyment of your stay.

We hope that your explorations of the city were memorable, and we look forward to welcoming you back for more overnight stays in the future. If there's anything we can do to enhance your experience further, please feel free to let us know.

Thank you once again for your kind feedback, and we can't wait to have you as our valued guest again soon!

Warm regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (19/07/2023)
Date of experience: 07/2023

Nous avons tout apprécié, en particulier la gentillesse du personnel à la réception (merci Anna) et dans les étages (étage 6)

Dear Valued Guest,

Thank you for taking the time to share your wonderful review with us. We are delighted to hear that you enjoyed your stay and that our staff, especially Anna at the reception, made a positive impression on you.

At our hotel, we prioritize providing exceptional service and creating a welcoming atmosphere for all our guests. Your kind words regarding the friendliness of our staff serve as a great encouragement to us. We will make sure to pass on your appreciation to Anna, as well as the rest of the team.

It was a pleasure hosting you, and we hope your experience with us left you with lasting memories. Should your travels bring you back to this area, we would be thrilled to welcome you again. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Your satisfaction is our ultimate reward, and we are committed to exceeding your expectations. Thank you once again for choosing our hotel, and we look forward to serving you in the future.

Kind regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 3 years ago (18/07/2023)
Date of experience: 07/2023

Buono

Dear Valued Guest,
Thank you for your positive rating! We're glad you had a good experience at our hotel. If there's anything specific that stood out to you or any suggestions you have for us, we'd love to hear them. We hope to have the pleasure of hosting you again soon.
Kind regards,
Lajos Fekete
Reservation Manager
Back to Top CERTIFICATE what's this?