Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,642 reviews across 4 portals
:
No Public Name
Reviewed: 5 months ago (29/08/2025)
Date of experience: 08/2025

Las camas cómodas y la habitación bien aunque hay algunos detalles poco cuidados. Se oía mucho el tranvía.

Dear Bellido Ramos,

Thank you for sharing your impressions of your recent stay. We are pleased to hear that you found the beds comfortable and that the room met your expectations, contributing to an enjoyable visit.

We appreciate your feedback regarding some aspects of the room that could be improved, as well as the noise from the tram. Your observations are valuable to us and will be taken into consideration as we strive to enhance the overall guest experience.

Thank you again for your comments and for recommending us. Your insights help us to continue providing a pleasant and comfortable environment for all our guests.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Lukasz Sukiennik
Reviewed: 5 months ago (29/08/2025)
Date of experience: 08/2025

Bardzo pozytywne. Pracownicy byli super uprzejmi i pomocni.

Dear Lukasz Sukiennik,

Thank you very much for your positive feedback. We are delighted to hear that you found our team to be exceptionally courteous and helpful during your stay.

It is also wonderful to see your high ratings for our rooms, cleanliness, and service. Your strong recommendation of both Impulso Fashion Hotel and the Mellow Mood Hotels brand is greatly appreciated.

We look forward to welcoming you again in the future.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 5 months ago (29/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Guest,

Thank you for taking the time to share your feedback.

We are pleased to know that you would recommend both our hotel and the Mellow Mood Hotels brand.

Your ratings for the room, cleanliness, and service are appreciated and will help us to continue improving our guests' experience.

We hope to have the opportunity to welcome you again in the future.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 5 months ago (28/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Dutu,

Thank you for taking the time to share your feedback and for your excellent ratings of your recent experience with us.

We are pleased to see your high scores for the cleanliness and service provided, as well as your satisfaction with the quality of your room. It is truly gratifying to know that you would confidently recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand to others.

Your positive comments are greatly valued, and we look forward to having the opportunity to welcome you again in the future.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 5 months ago (28/08/2025)
Date of experience: 08/2025

Guest has not commented on review

Dear Gaeta,

Thank you very much for sharing your feedback with us. We appreciate you taking the time to provide ratings across different aspects of your stay, including your experience with the room, cleanliness, and service.

Your positive scores are reassuring, and your willingness to recommend us to others is valued. We look forward to welcoming you again in the future.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Ivanna Zakharevych
Reviewed: 5 months ago (27/08/2025)
Date of experience: 08/2025

Guest has not commented on review

No Public Name
Reviewed: 5 months ago (27/08/2025)
Date of experience: 08/2025

Guest has not commented on review

By Filiz Çimen
Reviewed: 5 months ago (26/08/2025)
Date of experience: 08/2025

We had a great time. It was just s lityle tiring because of the distance ftom the center.

Dear Filiz Çimen,

Thank you for sharing your feedback and for highlighting the aspects of your stay that contributed to an enjoyable visit. We are pleased to learn that you had a positive experience, particularly with the comfort of your room, the cleanliness, and the service provided.

We understand that the location may have required extra effort due to the distance from the city center, and we appreciate your perspective. Feedback like yours helps us to better understand the needs of our guests and make improvements where possible.

Your willingness to recommend both Impulso Fashion Hotel and the Mellow Mood Hotels brand is greatly valued. We hope to have the pleasure of welcoming you again for another memorable stay.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 5 months ago (26/08/2025)
Date of experience: 08/2025

Correcta, en línies generals.

Dear Guest,

Thank you for taking the time to share your feedback with us.

We are pleased to know that your overall experience met your expectations. Your comments regarding the room, cleanliness, and service help us understand where we are doing well and where there is potential for improvement.

If you have any additional suggestions or observations that could make your future stays even more enjoyable, we would be grateful to hear them. We look forward to welcoming you back for another visit.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Talal
Reviewed: 5 months ago (26/08/2025)
Date of experience: 08/2025

An experience that will not be repeated because we did not sleep well

Dear Talal,

Thank you for taking the time to share your experience with us. We are truly sorry to hear that you did not have a restful night during your stay and that this impacted your overall impression of the hotel.

While we are pleased that you found the cleanliness and service to your satisfaction, we regret that the room and sleeping conditions did not meet your expectations. Your feedback is important, and we will review your comments carefully to identify ways in which we can improve the comfort of our rooms for future guests.

We appreciate your honesty and will take your remarks into account as we continue to strive for better guest experiences.

Kind regards,
Gábor Puskás
Rooms Division Manager
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