Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,642 reviews across 4 portals
:
By Riccardo
Reviewed: 6 months ago (17/08/2025)
Date of experience: 08/2025

Buona

Dear Riccardo,

Thank you for sharing your feedback and for your positive rating.

We are pleased to know that you had a good experience with us and that our rooms, cleanliness, and service met your expectations.

Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you again in the future.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 6 months ago (16/08/2025)
Date of experience: 08/2025

Guest has not commented on review

No Public Name
Reviewed: 6 months ago (15/08/2025)
Date of experience: 07/2025

It’s was okay, but the room wasn’t that clean

Dear Petersen,

Thank you for your feedback. We’re glad to hear that your stay was okay, but we sincerely apologize that the cleanliness of your room did not meet your expectations. Cleanliness is a top priority for us, and we will ensure this issue is addressed with our housekeeping team.

We hope to have the opportunity to welcome you back and provide a better experience next time.

Best regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 6 months ago (15/08/2025)
Date of experience: 08/2025

Overall the experience was a little bit on the downside. The Cleaniness was the most letdown and the reason we will not choose it again.Room with dust,smell and with no serious cleaning. The Staff was polite and attentive and also the breakfast was good.The area were the hotel is located is quite bad as it as a low-end area but it has a metro very close.

Dear Guest,

Thank you for sharing your feedback. We truly regret to hear that your experience did not meet your expectations, particularly regarding cleanliness. This is certainly not the standard we strive for, and we sincerely apologize for the inconvenience caused. We will address this with our housekeeping team to ensure we maintain the highest standards moving forward.

We’re glad to hear that our staff was attentive and that you enjoyed the breakfast. Additionally, we appreciate your comments about the area and understand that location can sometimes influence the overall experience.

We hope you will reconsider and give us another opportunity to provide a better stay in the future.

Best regards,
Gábor Puskás
Rooms Division Manager
By Fulep Oliver
Reviewed: 6 months ago (14/08/2025)
Date of experience: 08/2025

Minden tetszett. Sajnso a zuhanyzoban a viz nehezen ment le es mindig kifolyt.

Kedves Fulep Oliver!

Nagyon szépen köszönjük, hogy megosztotta velünk visszajelzését.

Örömmel halljuk, hogy összességében elégedett volt a tartózkodásával, és értékelte hotelünk tisztaságát és szolgáltatásait. Mindig bátorító hallani, ha vendégeink pozitív élményben részesülnek.

Sajnáljuk, hogy kellemetlenséget okozott a zuhany lefolyása és a víz kiömlése. Visszajelzése fontos számunkra, és ezt az ügyet fel fogjuk hívni karbantartó csapatunknak, hogy biztosítsuk a fejlesztéseket.

Ajánlása sokat jelent számunkra, és reméljük, hogy a jövőben újra üdvözölhetjük Önt nálunk.

Üdvözlettel:
Puskás Gábor
Rooms Division Manager
By Eszter
Reviewed: 6 months ago (14/08/2025)
Date of experience: 08/2025

5*

By Manuel Merino
Reviewed: 6 months ago (14/08/2025)
Date of experience: 08/2025

Muy buena ubicación, instalaciones excelentes y personal muy amable

Dear Manuel Merino,

Thank you for taking the time to share your experience with us.

We are delighted to know that you enjoyed our convenient location and appreciated the quality of our facilities. It is wonderful to hear that our team left a positive impression with their friendly and attentive service.

Your feedback is greatly valued as we continue striving to offer a welcoming and comfortable environment for all our guests. We hope to have the pleasure of welcoming you again in the future.

Kind regards,
Gábor Puskás
Rooms Division Manager
No Public Name
Reviewed: 6 months ago (14/08/2025)
Date of experience: 08/2025

Muy agradable

Dear Guest,

Thank you for your kind feedback.

We are pleased to know that you had a very pleasant experience during your stay. Your excellent ratings for our rooms, cleanliness, and service are greatly appreciated.

We hope to welcome you again soon.

Kind regards,
Gábor Puskás
Rooms Division Manager
By Sandra
Reviewed: 6 months ago (13/08/2025)
Date of experience: 08/2025

Alles Super. Vielen lieben Dank 👍

Dear Sandra,

Thank you so much for your kind words! We are thrilled to hear that you had a great stay with us. It’s always a pleasure to know that our guests are satisfied.

We hope to welcome you back again soon!

Best regards,
Gábor Puskás
Rooms Division Manager
By Domenico
Reviewed: 6 months ago (13/08/2025)
Date of experience: 08/2025

Personale gentilissimo

Dear Domenico,

Thank you for your kind feedback. We are delighted to hear that you found our team to be so attentive and courteous during your stay.

Your high ratings for our service, cleanliness, and overall experience are greatly appreciated. It is rewarding to know you would recommend us and that you enjoyed your time at the hotel.

We hope to have the pleasure of welcoming you again on your next visit.

Kind regards,
Gábor Puskás
Rooms Division Manager
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