Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,645 reviews across 4 portals
:
No Public Name
Reviewed: 1 year ago (17/01/2025)
Date of experience: 01/2025

Guest has not commented on review

By Evi Sykopetritou
Reviewed: 1 year ago (16/01/2025)
Date of experience: 01/2025

Very nice people at the reception. Very helpful. I expected the room to be more clean.

Dear Evi Sykopetritou,

Thank you for your feedback. We’re glad to hear you appreciated the helpfulness of our reception team. We regret that the cleanliness of your room did not meet your expectations and will address this with our housekeeping team. We hope to have the chance to welcome you again and provide a better experience.

Kind regards,
Lajos Fekete
Reservation Manager
By Allan Forrester
Reviewed: 1 year ago (16/01/2025)
Date of experience: 01/2025

Guest has not commented on review

By Andreja Knez
Reviewed: 1 year ago (15/01/2025)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (15/01/2025)
Date of experience: 01/2025

I think Impulso hotel is a comfortable choice in affordable price.

Dear Slocinski,

Thank you for your kind words. We’re delighted to hear that you found our hotel comfortable and affordable. We look forward to welcoming you again in the future.

Kind regards,
Lajos Fekete
Reservation Manager
By JW
Reviewed: 1 year ago (15/01/2025)
Date of experience: 01/2025

Guest has not commented on review

By Szabó Ilona
Reviewed: 1 year ago (14/01/2025)
Date of experience: 12/2024

Guest has not commented on review

By Razvan Radu
Reviewed: 1 year ago (13/01/2025)
Date of experience: 01/2025

All in all it was a horrible experience, we couldn't rest, the disastrous room with a poor cleanliness worthy of a maximum 2-star hotel, we almost slept dressed, the problem may be with the management, for nothing part of the staff starts to do his job.

Dear Razvan Radu,

We regret to hear that your stay did not meet your expectations. Cleanliness and guest comfort are among our highest priorities, and we are disappointed to learn that your experience fell short in these areas. Please rest assured that we will review your feedback thoroughly with our housekeeping and management teams to address the concerns you’ve raised.

It’s always our goal to provide a positive and restful experience for all guests, and we apologize for any inconvenience caused during your visit. Should you wish to discuss your stay further, we would appreciate the opportunity to better understand the situation and find a way to restore your confidence in our services.

Best regards,
Lajos Fekete
Reservation Manager
By Pablo Rubio
Reviewed: 1 year ago (13/01/2025)
Date of experience: 01/2025

Guest has not commented on review

By Soare cornelia
Reviewed: 1 year ago (12/01/2025)
Date of experience: 01/2025

The Best experience

Dear Soare Cornelia,

Thank you for your wonderful feedback! We are thrilled to hear that your stay with us was the best experience. Your satisfaction is our greatest reward, and we’re delighted that we could contribute to such a memorable visit.

We hope to have the pleasure of welcoming you back for another exceptional stay in the near future!

Best regards,
Lajos Fekete
Reservation Manager
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