Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,802 reviews across 5 portals
:
No Public Name
Reviewed: 1 year ago (08/01/2025)
Date of experience: 01/2025

Good services, nice emplacement, parking place it is an advantage even cost it is quite higher for an outside parking and not an indoor/garage.

Dear Has,

Thank you for your review! We're pleased to hear that you enjoyed our services and location. We understand that parking costs can be a concern, and we're always looking for ways to improve our offerings.

We hope to welcome you again soon!

Best regards,
Lajos Fekete
Reservation Manager
By Anca
Reviewed: 1 year ago (08/01/2025)
Date of experience: 01/2025

Good overnight stop. The hotel is not very close to the city center. We appreciated the private parking and the fact that the hotel is pet friendly.

Dear Anca,

Thank you for sharing your feedback. We're glad to hear that our private parking and pet-friendly policy met your needs. While our location isn't right in the heart of the city center, we strive to offer a comfortable and convenient stay for all our guests.

We look forward to welcoming you again soon!

Best regards,
Lajos Fekete
Reservation Manager
By Siebert
Reviewed: 1 year ago (08/01/2025)
Date of experience: 01/2025

Rude waiter

Dear Siebert,

Thank you for bringing this to our attention. We sincerely apologize for your experience with the waiter, as we always aim to provide warm and professional service. Your feedback is valuable, and we will address this issue with our team to ensure it does not happen again in the future.

We hope to have the opportunity to welcome you back and provide a more positive experience.

Best regards,
Lajos Fekete
Reservation Manager
By Eleonora
Reviewed: 1 year ago (07/01/2025)
Date of experience: 01/2025

Ottimo

Dear Eleonora,

Thank you for your feedback! We're glad to hear that your experience was optimal. If you need anything else or have further suggestions, feel free to let us know.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (07/01/2025)
Date of experience: 01/2025

Guest has not commented on review

By Laura
Reviewed: 1 year ago (07/01/2025)
Date of experience: 01/2025

Tranquillo e comodo

Dear Laura,

Thank you for your feedback! We're happy to hear that you found your stay quiet and comfortable. We look forward to welcoming you again soon!

Best regards,
Lajos Fekete
Reservation Manager
By Sebastian
Reviewed: 1 year ago (07/01/2025)
Date of experience: 01/2025

Good hotel for 3 stars category

Dear Sebastian,

Thank you for your feedback! We appreciate your comments. While we are a 4-star hotel, we understand that individual experiences and expectations may vary. We strive to offer a high level of service and comfort, and we will continue to work on enhancing our facilities to meet the expectations of all our guests. We hope to welcome you again and provide an even better experience.

Best regards,
Lajos Fekete
Reservation Manager
By Monica
Reviewed: 1 year ago (07/01/2025)
Date of experience: 01/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (06/01/2025)
Date of experience: 01/2025

Nagyon szépek, tiszták a szobák és tágasak. A szálloda elhelyezkedése nagyon jó. A reggeli isteni volt. A személyzet kedves, segítőkész. Köszönjük!

Kedves Csere-Kovács Barbara,

Köszönjük szépen a kedves visszajelzést! Örömmel halljuk, hogy elégedettek voltak a szobával, a reggelivel és a személyzettel. Reméljük, hamarosan ismét vendégül láthatjuk Önöket!

Üdvözlettel,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 1 year ago (06/01/2025)
Date of experience: 12/2024

5*

Dear Vasilescu,

Thank you for your excellent rating! We are thrilled to know that you had a perfect experience during your stay at our hotel. Our team takes great pride in providing top-notch service and ensuring your comfort and satisfaction. We look forward to welcoming you back for another exceptional stay in the future.
Kind regards,
Lajos Fekete
Reservation Manager
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