Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,645 reviews across 4 portals
:
By Antonio
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

I appreciated the kindness of the hotel staff, the availability of some optional services, e.g. transfer from/to the airport, bar open also at night and so on. Room was good, spacious, as well as bathroom, with comfy beds and a good environment, in a very modern style that I happen to not appreciate so much but it was nice. Some details could be added for a 4-stars hotel, for example disposable slippers and separate shampoo and body soap, instead of 2 in 1. The facility is not located in the best area of the city, but it is well linked to it through public transportation.

Dear Antonio,

Thank you for your detailed feedback! We're glad you appreciated the kindness of our staff and the availability of services like the airport transfer and 24-hour bar. It's great to hear that you found the room spacious and the beds comfortable.

We appreciate your suggestions regarding the amenities. Your input on adding disposable slippers and offering separate shampoo and body soap will be taken into consideration as we continually strive to enhance our guests' experience.

We understand that our location may not be the most central, but we're pleased to hear that the public transportation links made it convenient for you to explore the city.

Thank you for your valuable feedback and for recommending us. We look forward to welcoming you back!

Best regards,
Lajos Fekete
Reservation Manager
By Kollar Ilona
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Sergii Koshterek
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

Beautiful hotel, very nice and clean. Comfortable location on quiet street.

Dear Sergii Koshterek,

Thank you for your kind words! We're delighted to hear that you found our hotel beautiful, clean, and in a comfortable location. It's great to know you enjoyed the quiet street as well.

We look forward to welcoming you back in the future!

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Adela Smeu
Reviewed: 2 years ago (05/08/2024)
Date of experience: 07/2024

Nice stay, the location is very good - 2 min walk from a metro station. Very clean room and common areas.

Dear Adela Smeu,

Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our location convenient, just a short walk from the metro station. It's great to know that you appreciated the cleanliness of both your room and the common areas.

We look forward to welcoming you back in the future.

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (04/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (04/08/2024)
Date of experience: 08/2024

Verry good .

Dear Daniel,

Thank you for your positive feedback! We're delighted to hear you had a very good experience. If there's anything more we can do for you or if you have any suggestions, please let us know.

Best regards,
Lajos Fekete
Reservation Manager
By Monica
Reviewed: 2 years ago (04/08/2024)
Date of experience: 08/2024

Guest has not commented on review

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