Impulso Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,804 reviews across 5 portals
:
By Adrian
Reviewed: 2 years ago (29/10/2024)
Date of experience: 10/2024

Superb

Dear Adrian,

Thank you for your fantastic feedback! We are thrilled to hear that you had a superb experience. We look forward to welcoming you back in the future!

Best regards,
Lajos Fekete
Reservation Manager
By Dunja
Reviewed: 2 years ago (28/10/2024)
Date of experience: 10/2024

Renew the cosmetics in rooms daily

Dear Dunja,

We always aim to enhance the comfort of our guests, and we appreciate your input regarding the daily renewal of cosmetics in the rooms. We will certainly consider this to improve our service.

We hope to welcome you back soon!

Best regards,
Lajos Fekete
Reservation Manager
By Милана
Reviewed: 2 years ago (28/10/2024)
Date of experience: 10/2024

Guest has not commented on review

By Irina Koistinen
Reviewed: 2 years ago (27/10/2024)
Date of experience: 10/2024

The overall experience was okish. More attention to detail required with cleaning and upkeep of the rooms. Room was spacious which was lively however it was very dark. Staff were helpful and professional. Didn’t sleep too well due to noise from outside, other guests in hotel and staff. Location is good.

Dear Irina Koistinen,

Thank you for sharing your feedback with us. We're glad to hear that you found our staff helpful and the location convenient. We also appreciate your comments about the room's spaciousness, though we regret to hear about the noise and the lighting.

We take your suggestions about improving the cleaning and upkeep of the rooms seriously and will address these areas to ensure a more comfortable stay for future guests. Your feedback on noise levels has been noted, and we'll work on ways to minimize disruptions.

We hope to welcome you again soon and provide an even better experience.

Best regards,
Lajos Fekete
Reservation Manager






No Public Name
Reviewed: 2 years ago (26/10/2024)
Date of experience: 10/2024

Nagyon elégedettek voltunk mindennel,a személyzet udvarias,barátságos nagyon jó fej mindenki! Reggeli kitűnő! Jó ez a szálloda,menjetek nyugodtan!!!!

Dear Mészégető Gábor,

Thank you so much for your kind words! We're delighted to hear that you were very satisfied with your stay, and that our staff, breakfast, and overall service met your expectations. It’s always a pleasure to know our guests had a positive experience.

We look forward to welcoming you again soon!

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (23/10/2024)
Date of experience: 10/2024

Quite comfortable.

Dear Edriss Sanchez,

Thank you for your feedback! We’re happy to hear that you found your stay quite comfortable. If there’s anything specific we can improve to make your next stay even better, please don’t hesitate to let us know.

We look forward to welcoming you back!

Best regards,
Lajos Fekete
Reservation Manager
By Bacanu Cristina Stefania
Reviewed: 2 years ago (23/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (23/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (22/10/2024)
Date of experience: 10/2024

dobrze ale jest co poprawić

Dear Celinski,

Thank you for your feedback! We’re glad to hear that you had a good experience with us. We always strive to improve, so if there are any specific areas you feel we can enhance, please don’t hesitate to share. Your input is invaluable in helping us provide an even better experience for future guests.

Looking forward to your next stay!

Best regards,
Lajos Fekete
Reservation Manager
No Public Name
Reviewed: 2 years ago (22/10/2024)
Date of experience: 10/2024

It's good but not perfect

Dear Zykov,

Thank you for sharing your thoughts with us. We're glad you had a good stay, but we understand that there’s always room for improvement. If you have any specific suggestions or areas where you feel we could enhance our services, we would love to hear them.

We appreciate your feedback and hope to have the opportunity to make your next stay even better.

Best regards,
Lajos Fekete
Reservation Manager
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