Kastanienhof hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 2,954 reviews across 14 portals
:
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (15/09/2017)
Date of experience: 08/2017

Great location and the staff were lovely as usual.

Dear anonymous guest,

Thank you for reviewing our Hotel Kastanienhof in Berlin.

We really like to see, that you enjoyed the location of our hotel and that our staff was friendly and lovely!

Hopefully we will welcome you again soon.

With kind regards,

Clemens Lendt
Reception
No Public Name
Leisure travelers
40-49 years
Reviewed: 8 years ago (15/09/2017)
Date of experience: 08/2017

The room was comfortable, the bed great, the mini bar reasonable, the staff extra nice, and the tram out front- great- loved my 4 days there. We also had a very nice meal at the restaurant. The hotel is very well located in a happening area of Berlin.

Dear anonymous guest,

Thank you for your great comment for our Hotel Kastanienhof in Berlin.

We will pass forward your nice words to our staff, regarding beeing "extra nice"! Sounds great!

We are glad that you enjoyed the location, the bed and the mini bar in the room!

Hopefully you will be our guests soon again!

With kind regards,

Clemens Lendt
Reception
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (14/09/2017)
Date of experience: 08/2017

Charming, family run hotel with very friendly breakfast staff.

Dear anonymous guest,

Thank you for your amazing review for our Hotel Kastanienhof in Berlin.

We are happy to know, that you enjoyed our family athmosphere and the friendly restaurant staff, as well as our excellent food in our restaurant "Ausspanne".

We hope to welcome you again soon.

With kind regards,

Clemens Lendt
Reception
No Public Name
Business
50-59 years
Reviewed: 8 years ago (13/09/2017)
Date of experience: 09/2017

Freundliches Ambietente. Zimmer an der Straßenseite laut (Straßenbahn)

Lieber anonymer Gast,

wir bedanken uns bei Ihnen für Ihre Bewerung zu unserem Hotel Kastanienhof in Berlin.

Es freut uns sehr, dass Ihnen das Ambiente in positiver Erinnerung geblieben ist.

Schade, dass Sie dann kein Zimmer zum ruhigen Innenhof gebucht haben oder uns auf die Zimmersituation angesprochen haben.
Allerdings ist auf allen Buchungsplattformen hingewiesen, zu welcher Seite die Zimmer gerichtet sind.

Wir bedanken uns auch für en Hinweis auf unsere Öffnungszeiten des Restaurants "Ausspanne".
In Zukunft werden wir diese deutlicher hervorheben.

Mit freundlichen Grüßen,

Clemens Lendt
Rezeption
No Public Name
Leisure travelers
50-59 years
Reviewed: 8 years ago (13/09/2017)
Date of experience: 09/2017

schon hotel und gemutlich

Lieber anonymer Gast,

vielen Dank für Ihre nette Bewertung zu unserem Hotel Kastanienhof in Berlin.

Schön, dass Ihnen die Gemütlichkeit unseres Hauses gefallen hat.

Wir hoffen sehr, dass wir Sie erneut bei uns willkommen heißen.

Mit freundlichen Grüßen,

Clemens Lendt
Rezeption
By Fred de Poortere
Leisure travelers
70-79 years
Reviewed: 8 years ago (13/09/2017)
Date of experience: 09/2017

Nice stay in a pleasant well situated hotel

Dear Fred de P.,

Thank you very much for your kind review for our Hotel Kastanienhof in Berlin.

We are glad, that you had a pleasant stay with us!

Hopefully we will welcome you again soon in our hotel.

With kind regards,

Clemens Lendt
Reception
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (12/09/2017)
Date of experience: 08/2017

Sehr angenehmes Stadt Hotel, günstig gelegen

Lieber anonymer Gast,

vielen herzlichen Dank für das tolle Kommentar für unser Hotel Kastanienhof in Berlin.

Schön, dass Ihnen die hervorragende Lage unsere Stadt Hotels positiv in Erinnerung geblieben ist und wir offensichtlich in jeglicher Hinsicht bei Ihnen überzeugen konnten.

Wir hoffen sehr, dass wir Sie erneut bei uns willkommen heißen.

Mit freundlichen Grüßen,

Clemens Lendt
Rezeption
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (12/09/2017)
Date of experience: 08/2017

freundlich, sauber, zentral gelegen!

Lieber anonymer Gast,

wir bedanken uns bei Ihnen für die kurze und nette Bewertung zu unserem Hotel Kastanienhof in Berlin.

Sehr schön, dass Ihnen die Freundlichkeit, Sauberkeit und Lage in guter Erinnerung geblieben sind.

Hoffentlich heißen wir Sie erneut bei uns willkommen.

Mit freundlichen Grüßen,


Clemens Lendt
Rezeption
By claeys anne-marie
Leisure travelers
60-69 years
Reviewed: 8 years ago (12/09/2017)
Date of experience: 09/2017

excellent hotel, very friendly staff and very goog location. When I come again to Berlin I would certainly book the same hotel

Dear Anne-Marie C.,

Thank you very much for your great review for our Hotel Kastanienhof in Berlin.

We are glad to see, that everything was excellent during your stay and that you would return to stay with us again!

With kind regards,

Clemens Lendt
Reception
No Public Name
Leisure travelers
60-69 years
Reviewed: 8 years ago (12/09/2017)
Date of experience: 08/2017

Overall the hotel is average. Lack of air conditioning in the rooms is a big negative. The front facing rooms are very noisy. Staff were very friendly and helpful. Restaurant was average.

Dear anonymous guest,

Thank you for reviewing our Hotel Kastanienhof in Berlin.

We do have rooms that face the backyard and that provide you with air condition, as mentioned on every booking plattform.
We are transparent, that you do not get a negative surprise upon your arrival. Reviewing us bad for something that we provide you with,
but which was noth chosen by you is not fair for us.

Still, thank you for the kind words regarding our friendly and helpful staff.

With kind regards,

Clemens Lendt
Reception
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