By Lissi Frederiksen
Leisure travelers
60-69 years
Reviewed:
9 years ago
(02/08/2017)
Date of experience:
07/2017
No Public Name
Leisure travelers
40-49 years
Reviewed:
9 years ago
(01/08/2017)
Date of experience:
07/2017
No Public Name
Leisure travelers
60-69 years
Reviewed:
9 years ago
(01/08/2017)
Date of experience:
07/2017
No Public Name
Business
60-69 years
Reviewed:
9 years ago
(01/08/2017)
Date of experience:
07/2017
By Peter
Leisure travelers
60-69 years
Reviewed:
9 years ago
(30/07/2017)
Date of experience:
07/2017
By Henning Olsen
Leisure travelers
60-69 years
Reviewed:
9 years ago
(28/07/2017)
Date of experience:
07/2017
By Birger Scholz
Business
40-49 years
Reviewed:
9 years ago
(28/07/2017)
Date of experience:
07/2017
No Public Name
Business
70-79 years
Reviewed:
9 years ago
(26/07/2017)
Date of experience:
06/2017
No Public Name
Leisure travelers
50-59 years
Reviewed:
9 years ago
(26/07/2017)
Date of experience:
07/2017
By Ralg Kohlhaas
Business
50-59 years
Reviewed:
9 years ago
(26/07/2017)
Date of experience:
07/2017
En noget ubehagelig velkomst. Efter en lang køretur, blev vi mødt af en ældre dame i receptionen der talte meget og ikke lyttede. Hun og var ret uvenlige og ikke meget serviceminded. Efter vi fik kontakt med en anden person som var positiv og venlig oplevede vi et dejligt hotel med en god beliggenhed og flinke hjælpsomme personaler, der alligevel gjorde det til et dejligt ophold.
Vi overvejer at vende tilbage med børn og børnebørn.
Thank you for your kind comment for our Hotel Kastanienhof.
It is great to see, that you had a pleasant stay in our hotel, after some small troble while checking in.
Indeed, our location is excellent and the staff is normally known for beeing friendly and helpful.
Still, after your comment, we had a meeting reminding everyone from the staff on friendliness and politeness.
In case, that you felt uncomfortable while checking in, we highly apologise for this unusual situation
and we guarantee, that this was a one time misstake.
We hope to welcome you again in Berlin.
With kind regards,
Clemens Lendt
Reception