Ketschauer Hof - Hotel & Restaurant

Ein toller Ort, freundliche Menschen, schöner Mix von traditionell und modern.

Lovely stay! Would highly recommend the location.

This was a beautiful, clean, luxurious hotel with excellent staff and amenities.

Es war ein schöner Aufenthalt. Sehr störend waren die Hunde im Frühstücksraum

Sehr geschmackvoll eingerichtet
Zentrale Lage
Tolle Mitabeiter an der Rezeption
Wenig Zimmer
Die Nutzung des Schwimmbads ist umständlich , da nicht direkt erreichbar mit Badesachen

Ruhige lage mitten im Ort, ausreichend Parkplätze vorhanden, sehr nettes Personal, gute Betten, schön eingerichtetes Zimmer.

Sehr reichhaltig und sehr schön presentiert. Top

We picked your hotel as we had stayed with you before and had a wonderful visit. This time around our experience was not as perfect. The fact that we were not in the main house really downgraded the overall experience, as we did not feel like we were "in the thick of things". If we choose to stay with you again, we would not let ourselves be moved to a room we did not request. Our dinner at Restaurant 1718 was also sadly flawed. Our table was perfect, the food was quite delicious, but the timing of the kitchen was way too slow. I am not exaggerating when I say we waited 1 hour between each of our three courses. Easy to know how long, as the church bells let you know. We had all we could do to make sure we still had wine left when dinner arrived. We were told that it was because of a new menu being introduced, but that really should not be the guests problem. Any restaurant, especially one that commands the prices yours do, should be firing on all cylinders all of the time. The only concession made was our glasses of Sekt were taken off the bill, but only after we addressed the problem. Seems like someone could have offered a bit more of an apology and certainly addressed the issue before we asked about it.

Insgesamt haben wir den kurzen Aufenthalt sehr genossen und waren von dem Haus sehr begeistert. Der Service war rundum gelungen und zeichnete sich durch eine zuvorkommende, jedoch nicht aufdringliche Art aus. Die räumliche Lösung der Suite in der historischen Bausubstanz ist aus unserer Sicht perfekt gelungen, wobei einzelne Dekorationselemente aus unserer Sicht nicht mehr ganz zeitgemäß erscheinen (Kristalllämpchen im Badezimmer, Spiegelornamente in den Schiebetüren des Kleiderschrankes und vor allem die Auswahl der Pflanzen) Diese Anmerkungen sind jedoch kleine Details, die das Gesamtbild nur geringfügig beeinträchtigen.

Sehr schönes, ruhiges Hotel mit sehr gutem Personal