La Fenice et des Artistes hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 3,989 reviews across 11 portals
:
No Public Name
Friends
60-69 years
Reviewed: 6 years ago (02/10/2018)
Date of experience: 09/2018

The rooms are very small. I would never come back to this hotel

Dear Mr. Ladjevardian, thank you for leaving us your opinion, it's very important for us. We are sorry to hear that, but the dimensions for our single rooms are specified on Booking at the time of the reservation (you booked through Booking). Moreover, your group reserved a Double Comfort Room and we upgraded you giving a Double Comfort Room with Terrace. We are sorry to read your comment, we always do our best in order for our guests to have a comfortable stay. Best regards, Customer relations manager
By Salvatore
Couple
70-79 years
Reviewed: 6 years ago (30/09/2018)
Date of experience: 09/2018

il soggiorno e' stato ottimo anche in considerazione che il tutto ci e' stato pagato dai nostri due figli Marco e Anna per festeggiare le nostre nozze d'oro.

Grazie davvero Sig. Tomasello per questa bella recensione. Siamo felici abbia passato un ottimo soggiorno. Cordialmente, Responsabile relazioni con la clientela
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (28/09/2018)
Date of experience: 09/2018

Sehr zentral, ruhig. Ideal für kurzurlaub in venedig.

Dear Mr. Perrig, many thanks for your lovely comment and the review rate! We are happy you spent great time at our Hotel. Hoping to see you soon, our best wishes - Customer relations manager
No Public Name
Couple
60-69 years
Reviewed: 6 years ago (25/09/2018)
Date of experience: 09/2018

La situation de l'hôtel est très centrale sans être bruyante du tout. Le personel est très amiable et serviable.
La décoration et les équipements sanitaires datent un peu mais tout est fonctionel et comfortable.
Nous venons à cet hôtel chaque année depuis plus de trente ans.
La suite est très spacieuse et dispose d'une belle vue sur les toits de Venise.

Chèr Monsieur Cohen, merci beaucoup pour vos doux mots! Nous sommes contents que vous avez passé un bon séjour chez nous. Est toujour en plaisir pour nous vous voir ici chaque ans. Merci encore, nous salutations les meilleures et à la prochaine fois.
By Elizabeth
Family
50-59 years
Reviewed: 6 years ago (24/09/2018)
Date of experience: 09/2018

Overall experience was fantastic

Many thanks Elizabeth! We are happy to hear that! Looking forward to see you back here soon, we send you our warmest regards - Customer relations manager
No Public Name
Couple
50-59 years
Reviewed: 6 years ago (24/09/2018)
Date of experience: 09/2018

Boa.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thanks for the comment, we are glad you found our hotel "bello"! :) Best wishes from all our Staff
By Ian Pitts
Couple
50-59 years
Reviewed: 6 years ago (23/09/2018)
Date of experience: 09/2018

Great hotel in a lovely setting. The receptionist was particularly helpful..

Thanks Ian for your splendid review!! Happy to be helpful and to make our guests' stay special! Best wishes, Customer relations manager
By Nicolas
Couple
70-79 years
Reviewed: 6 years ago (21/09/2018)
Date of experience: 09/2018

Nous avons passé un séjour agréable, au rez de chaussée important pour un couple retraite, belle grande chambre petit salon cuisine sympathique belle salle de bain nous retournerons si place disponible pour un futur voyage à venise

Merci beaucoup Robert-Nicolas pour vos beaux mots, nous sommes heureux que vous avez bien aimé notre Hotel! Donc, à la prochaine fois. Nos meilleures salutations
By Bannwart
Business
30-39 years
Reviewed: 6 years ago (21/09/2018)
Date of experience: 09/2018

The staff was friendly.
The room was ok but too noisy with the bar nearby

Dear Sylvie, thanks for the compliments regarding our staff, it makes us very much happy! We are sorry regarding our lounge bar, many clients enjoy its atmosphere. Next time please talk to our reception staff because we could have change your room into one more quiet. Best wishes, Customer relations manager
By Virginia
Leisure travelers
50-59 years
Reviewed: 6 years ago (19/09/2018)
Date of experience: 09/2018

Very pleasant stay. Lovely staff

Thank you very much Virginia for your sweet words! We hope you'll come back soon. Best wishes from all our staff
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