La Fenice et des Artistes hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 4,267 reviews across 10 portals
:
By Théry Joëlle et Jean-Paul
Couple
60-69 years
Reviewed: 7 years ago (05/10/2018)
Date of experience: 09/2018

Un endroit parfait pour découvrir Venise, on se sent très bien pris en charge par l'hôtel, très écouté donc grande confiance. L'hôtel est bien intégré dans le style du quartier

Merci beaucoup Monsieur Théry pour vos paroles merveilleuses, nous sommes heureux de lire une si belle revue. A' la prochaine, nos salutations les meilleures
By pedro bueno
Family
50-59 years
Reviewed: 7 years ago (05/10/2018)
Date of experience: 09/2018

very good thank you

Many thanks Pedro for the very nice review! Hope to see you soon here again. Sincerely, Customer relations manager
No Public Name
Alone
60-69 years
Reviewed: 7 years ago (02/10/2018)
Date of experience: 09/2018

Very satisfactory. I would highly recommend this hotel.

Dear Fiona, thank you a lot for your beautiful comment. We are happy to hear that. Our warmest regards, Customer relations manager
By Marilena Caresana
Friends
50-59 years
Reviewed: 7 years ago (02/10/2018)
Date of experience: 09/2018

Complessivamente il mio soggiorno è stato ottimo, metto in evidenza soprattutto la cortesia e disponibilità di tutto il personale.

Gentile Marilena, grazie davvero per averci scritto questa bellissima recensione. Un grazie di cuore da parte di tutto il nostro staff e speriamo di rivederci presto qui da noi. Una buona giornata, cordiali saluti.
No Public Name
Friends
60-69 years
Reviewed: 7 years ago (02/10/2018)
Date of experience: 09/2018

The rooms are very small. I would never come back to this hotel

Dear Mr. Ladjevardian, thank you for leaving us your opinion, it's very important for us. We are sorry to hear that, but the dimensions for our single rooms are specified on Booking at the time of the reservation (you booked through Booking). Moreover, your group reserved a Double Comfort Room and we upgraded you giving a Double Comfort Room with Terrace. We are sorry to read your comment, we always do our best in order for our guests to have a comfortable stay. Best regards, Customer relations manager
By Salvatore
Couple
70-79 years
Reviewed: 7 years ago (30/09/2018)
Date of experience: 09/2018

il soggiorno e' stato ottimo anche in considerazione che il tutto ci e' stato pagato dai nostri due figli Marco e Anna per festeggiare le nostre nozze d'oro.

Grazie davvero Sig. Tomasello per questa bella recensione. Siamo felici abbia passato un ottimo soggiorno. Cordialmente, Responsabile relazioni con la clientela
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (28/09/2018)
Date of experience: 09/2018

Sehr zentral, ruhig. Ideal für kurzurlaub in venedig.

Dear Mr. Perrig, many thanks for your lovely comment and the review rate! We are happy you spent great time at our Hotel. Hoping to see you soon, our best wishes - Customer relations manager
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (25/09/2018)
Date of experience: 09/2018

La situation de l'hôtel est très centrale sans être bruyante du tout. Le personel est très amiable et serviable.
La décoration et les équipements sanitaires datent un peu mais tout est fonctionel et comfortable.
Nous venons à cet hôtel chaque année depuis plus de trente ans.
La suite est très spacieuse et dispose d'une belle vue sur les toits de Venise.

Chèr Monsieur Cohen, merci beaucoup pour vos doux mots! Nous sommes contents que vous avez passé un bon séjour chez nous. Est toujour en plaisir pour nous vous voir ici chaque ans. Merci encore, nous salutations les meilleures et à la prochaine fois.
By Elizabeth
Family
50-59 years
Reviewed: 7 years ago (24/09/2018)
Date of experience: 09/2018

Overall experience was fantastic

Many thanks Elizabeth! We are happy to hear that! Looking forward to see you back here soon, we send you our warmest regards - Customer relations manager
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (24/09/2018)
Date of experience: 09/2018

Boa.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thanks for the comment, we are glad you found our hotel "bello"! :) Best wishes from all our Staff
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