La Prima Fashion Hotel hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,933 reviews across 17 portals
:
By Ilaria
Reviewed: 8 months ago (25/08/2024)
Date of experience: 08/2024

Meraviglioso

Dear Illaria,

Thank you for your feedback!
We’re delighted that you had such a positive experience with us.

We hope to welcome you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By עמנואל דהן מזרחי
Reviewed: 8 months ago (24/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 8 months ago (23/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 8 months ago (23/08/2024)
Date of experience: 08/2024

Really good :) The hotel is in a great location, the staff are very friendly and helpful and the rooms were a nice size and very comfortable.

Dear Potter,

Thank you for your feedback!
We're thrilled to hear you enjoyed our great location, friendly staff, and comfortable rooms.

We hope to welcome you back soon for another stay!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 8 months ago (22/08/2024)
Date of experience: 08/2024

We were at the hotel for the third time and were very disappointed with the quality of the room. Unfortunately, it was almost impossible to sleep because of the smell and dampness. Also, they never changed our bed linen, which was also infected with dampness.

Dear Avalian,

Thank you for taking the time to share your experience.
We’re sorry to hear that your recent stay did not meet your expectations.

We regret to hear about the issues with the smell and the dampness. This is not typical of our standards, and we will investigate these concerns thoroughly. The housekeeping changes the sheets every 3 nights, unless specifically requested. If we were not clear on our Guest directory and the information within it, we would like to apologise.

We value your feedback and hope you might consider giving us another chance to provide a more comfortable stay in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Rasha
Reviewed: 8 months ago (22/08/2024)
Date of experience: 08/2024

The location is perfect !!! And this is the special thing

Dear Rasha,

Thank you for your feedback.
We’re delighted you enjoyed the perfect location of the hotel.

We’re sorry to hear about the issues with the smell in the room and breakfast. We would like to ensure you that this is not typical, and we have looked into what may have happened.

We appreciate your comments about our service and hope to welcome you back for a better stay!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 8 months ago (21/08/2024)
Date of experience: 08/2024

Very good

Dear Doherty,

Thank you for your feedback!
We're glad you had a very good experience with us.

We look forward to welcoming you again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 8 months ago (20/08/2024)
Date of experience: 08/2024

Buono

Dear Iacucci,

Thank you for your feedback!
We’re glad to hear you had a good stay.

Looking forward to welcome you again.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 8 months ago (20/08/2024)
Date of experience: 08/2024

What a fabulous room.

Dear John,

Thank you for your kind words!
We're thrilled you loved the room and appreciated the breakfast.
We look forward to welcoming you back!

Best regards,
Adam Vendel
Front Office Supervisor
By LESPRIT Päul-Henri
Reviewed: 8 months ago (19/08/2024)
Date of experience: 08/2024

really great

Dear Päul-Henri,

Thank you for your review!
We're glad you had a great experience.
If there are any specifics, or ways for us to improve, do not hesitate to let us know.

We hope to welcome you again for another great stay in the future.
Best regards,
Adam Vendel
Front Office Supervisor
Back to Top CERTIFICATE what's this?