La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,788 reviews across 11 portals
:
By Marco
Reviewed: 7 weeks ago (27/02/2026)
Date of experience: 02/2026

Hotel centralissimo e molto silenzioso. Camera molto spaziosa e addirittura si riesce a vedere il danubio dal balcone. Complimenti allo staff molto preparato e gentile

Dear Marco,

Thank you for your review.
We are delighted that you appreciated our location, as well as the spacious room and the breakfast. It is especially rewarding to read your kind words about our knowledgeable and friendly team.

We truly value your feedback and we look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Pavel
Reviewed: 2 months ago (21/02/2026)
Date of experience: 02/2026

Guest has not commented on review

No Public Name
Reviewed: 2 months ago (20/02/2026)
Date of experience: 02/2026

Bad

Dear Guest,

Thank you for sharing your feedback.
We regret to read that your experience was negative and that the room temperature was uncomfortable during your stay. At the reception we are always happy to help with such problems as insufficient A/C or the help with operating the control panel. Your comment is important to us and will be reviewed to ensure appropriate comfort levels are maintained.

We hope to have the opportunity to welcome you back.
Best regards,
Adam Vendel
Front Office Supervisor
By George Kolokotronis
Reviewed: 2 months ago (20/02/2026)
Date of experience: 02/2026

Renovation that didn't know. To much noise, too much dirt, one elevator. One polite gesture from you about this would be fine.

Dear George,

Thank you for sharing your feedback.
We regret that the ongoing renovation works and the temporary operation with one lift caused inconvenience during your stay. Guest comfort is very important to us, and we continuously strive to minimize any disruption while improvement works are taking place.
Your comments regarding prior communication and acknowledgement of the inconvenience are noted and will be carefully reviewed internally.

We hope to have the opportunity to welcome you back in the future under more comfortable circumstances.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 months ago (20/02/2026)
Date of experience: 02/2026

Très bien placé, bonne literie, salle de bains trop petite

Dear Gastou,

Thank you for sharing your feedback.
We are pleased to read that you found the location very good and the bedding comfortable. We also note your comment regarding the bathroom size and appreciate you bringing this to our attention.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Georgiana mutulescu
Reviewed: 2 months ago (19/02/2026)
Date of experience: 02/2026

Ok

Dear Georgina,

Thank you for sharing your feedback.
We are pleased to read that you appreciated our central location and the prompt service from our staff. We also note your comments regarding the toilet height, mattress comfort and sauce options at breakfast, and we regret that these aspects affected your experience. Your observations are valuable and will be reviewed.

We hope to have the opportunity to welcome you back.
Best regards,
Adam Vendel
Front Office Supervisor
By Angelopoulos panagiotis
Reviewed: 2 months ago (19/02/2026)
Date of experience: 02/2026

Guest has not commented on review

No Public Name
Reviewed: 2 months ago (18/02/2026)
Date of experience: 02/2026

Boa.

Dear Lopes,

Thank you for your feedback.
We are happy to hear that your stay was satisfactory.
We take note of your suggestions, regarding the breakfast room.

We hope to welcome you again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 months ago (16/02/2026)
Date of experience: 02/2026

The hotel’s location is absolutely its best feature, and the staff were incredibly friendly and welcoming throughout my stay. While the property was very clean, the rooms felt a little small and it would have been lovely to have a bath for extra comfort, especially as the interior decor felt a bit dated. Additionally, since one elevator was reserved only for guests, there were some long wait times to get up to the rooms. However, the food quality at breakfast was excellent, though I would have enjoyed more variety in the cooked options as the menu was very egg-heavy. It’s a great, clean spot for those who want to be in the heart of the action, but a few updates and a more diverse breakfast menu would make it even better.

Dear Croft,

Thank you for taking the time to share your detailed feedback.
We are pleased to read that you appreciated our excellent location, the friendliness of our staff, and the cleanliness of the property. It is also wonderful to know that you found the breakfast fresh and of high quality.

At the same time, we note your comments regarding room size, interior style, the absence of a bath, elevator waiting times, and the variety of hot breakfast options. Your observations are valuable and will be reviewed as we continue with our renovations.

We look forward to welcoming you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Claudia Cumani
Reviewed: 2 months ago (16/02/2026)
Date of experience: 02/2026

Guest has not commented on review

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