La Prima Fashion Hotel hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,922 reviews across 17 portals
:
No Public Name
Reviewed: 4 months ago (20/12/2024)
Date of experience: 12/2024

molto buono

Dear Favale,

Thank you for your feedback.
We are glad to hear you had a very good stay.
We apologize for the inconvenience caused by the elevator and appreciate your understanding. The fix for the issue is already underway.

We hope to welcome you again soon.
Best regards,
Adam Vendel
Front Office Supervisor
By Peter Wallin
Reviewed: 4 months ago (18/12/2024)
Date of experience: 12/2024

A very nice hotel but friendly and helpful staff and a perfect location.
During our stay one of the elevators was out of order which caused some waiting time for everyone at the elevators. Once both elevators are in operation the experience will be even better.

Dear Peter,

Thank you for your kind words and constructive feedback!
We're delighted you enjoyed the hotel, staff, and location. We apologize for the inconvenience caused by the elevator and appreciate your understanding.
We're also taking note of your suggestions regarding breakfast to enhance our offerings further.

We hope to welcome you back soon for an even better experience!
Best regards,
Adam Vendel
Front Office Supervisor
By Adi Elia
Reviewed: 4 months ago (18/12/2024)
Date of experience: 12/2024

One elivator from two was broken and it spoiled our stay

Dear Adi Elia,

Thank you for your feedback and suggestions.
We regret that one of the elevators was not working during your stay, we apologize for the inconveniences.
We hope that you will consider staying with us again and we will have a chance to better your experience.

Best regards,
Zsolt Murvai
Front Office Manager
No Public Name
Reviewed: 4 months ago (16/12/2024)
Date of experience: 12/2024

Bien

Dear Ikram,

Thank you for sharing your thoughts with us.
We're glad you found aspects of your stay enjoyable.

We appreciate your feedback regarding the room design and mirror style. Your comment about the breakfast atmosphere and variety is noted, and we will work on improving both to enhance our guests' experience.

We hope to have the pleasure of welcoming you again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Mrs Carolyn Ross
Reviewed: 4 months ago (14/12/2024)
Date of experience: 12/2024

Very good. Super location.
The only suggestion is for a kettle in the room. Us Brits like to make tea.

Dear Carolyn,

Thank you for your feedback and for highlighting our location.
We're glad you had a very good stay!

We appreciate your suggestion about having a kettle in the room—here at reception we are able to give out kettles upon request and availability to our guests.

We hope to welcome you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Tommy Krogh
Reviewed: 4 months ago (14/12/2024)
Date of experience: 12/2024

Perfect

Dear Tommy,

Thank you for your kind words!
We're delighted to hear that everything had met your expectations.

We look forward to welcoming you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Vered
Reviewed: 4 months ago (13/12/2024)
Date of experience: 12/2024

The shower was crowded

Dear Vered,

Thank you for your feedback!
We're pleased to hear you enjoyed the breakfast.
We appreciate your insight regarding the shower space as we strive for a more comfortable guest experience.

We hope to have the opportunity to welcome you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Francesca Matano
Reviewed: 4 months ago (12/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By OFER
Reviewed: 4 months ago (09/12/2024)
Date of experience: 12/2024

very good

Dear Ofer,

Thank you for your positive feedback!
We’re glad to hear you had a very good stay with us.

We look forward to welcoming you again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Cláudia Martins
Reviewed: 4 months ago (08/12/2024)
Date of experience: 12/2024

Localização perfeita, Front desk impecável na orientação de todos os nossos pedidos.

Dear Cláudia,

Thank you for sharing your experience with us.
We're thrilled to hear you appreciated our perfect location and the impeccable assistance from our Front Desk team.

We apologize for the issues you encountered with the room cleaning and breakfast setup. Your feedback is invaluable and has been shared with our team to ensure improvements are made.

We look forward to welcoming you back for an even better stay in the future!
Best regards,
Adam Vendel
Front Office Supervisor
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