La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,788 reviews across 11 portals
:
No Public Name
Reviewed: 1 week ago (09/04/2026)
Date of experience: 03/2026

Guest has not commented on review

No Public Name
Reviewed: 2 weeks ago (02/04/2026)
Date of experience: 03/2026

Guest has not commented on review

By Chris
Reviewed: 2 weeks ago (02/04/2026)
Date of experience: 03/2026

Excellent! The staff was outstanding and the breakfast impressive. Comfortable and clean. One small note, there were cobwebs in the window of my room, which shouldn't be overlooked by the cleaning team.

Dear Chris,

Thank you very much for your feedback.
We are delighted to read that you found our staff outstanding, enjoyed the breakfast, and appreciated the comfort and cleanliness of your room. At the same time, we note your comment regarding the cobwebs in the window, and we will address this with our cleaning team to ensure it does not happen.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 weeks ago (27/03/2026)
Date of experience: 03/2026

Very enjoyable stay

Dear Allsopp,

Thank you for your feedback.
We are pleased to read that you had a very enjoyable stay. At the same time, we note your comment regarding the bacon during your visit and appreciate your input, as it helps us review our breakfast menu rotation.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Susana Ramos
Reviewed: 3 weeks ago (24/03/2026)
Date of experience: 03/2026

Guest has not commented on review

No Public Name
Reviewed: 3 weeks ago (23/03/2026)
Date of experience: 03/2026

Excellent stay in a well appointed ,clean and comfortable hotel.

Plenty of breakfast choice and we enjoyed our stay. Staff were all friendly and helpful .

Dear Frankpitt,

Thank you very much for your kind review.
We are delighted to read that you had an excellent stay and found the hotel clean, comfortable, and well appointed. It is also wonderful to know that you enjoyed the breakfast selection and experienced friendly and helpful service from our team.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 4 weeks ago (21/03/2026)
Date of experience: 03/2026

Guest has not commented on review

By Kristina
Reviewed: 4 weeks ago (20/03/2026)
Date of experience: 03/2026

Excelente atención y servicio, súper amables y nos dejaron acceder antes a la habitación

Dear Kristina,

Thank you very much for your kind feedback.
We are delighted to read that you experienced excellent service from our team.
At the same time, we note your comments regarding the size of the shower and the pillows. Your feedback is valuable and helps us continue improving the comfort of our rooms.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Nerey
Reviewed: 4 weeks ago (20/03/2026)
Date of experience: 03/2026

Nuestra experiencia en general ha sido muy satisfactoria. Destacaría la limpieza y comodidad de las habitaciones y sobre todo el trato del personal del hotel, tanto de las personas de recepción como las que atienden durante el desayuno. Todos son muy amables y serviciales. Nos han ayudado en todo momento solventando nuestras necesidades. A demás la localización del hotel es muy buena, está en pleno centro, puedes ir caminando fácilmente a cualquier parte de interés de la ciudad. En poco tiempo llegas a los sitios más emblemáticos. Volveríamos sin dudarlo de nuevo y recomendamos absolutamente el hotel a todas las personas que visiten Budapest

Dear Nerey,

Thank you very much for your detailed and kind review.
We are delighted to read that you had a very satisfactory stay, including the friendly and helpful service provided by our team. It is also wonderful to know that our central location made it easy for you to explore the city and its main attractions. We appreciate your comment regarding the size of the coffee cups at breakfast, as feedback like this helps us improve our service.

We truly value your recommendation and look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 4 weeks ago (19/03/2026)
Date of experience: 03/2026

Bien
Buens cama
Buena temperatura
Buena ducha

Dear Bernal,

Thank you for your feedback.
We are pleased to read that you found the bed, the room temperature, and the shower to your satisfaction. Your comments are appreciated about the dessert selection as well.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
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