La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,783 reviews across 10 portals
:
By BOURDELEIX
Reviewed: 6 months ago (24/11/2025)
Date of experience: 11/2025

Bon emplacement

Dear Bourdeliex,

Thank you for your feedback and for noting our good location.
We understand your concern regarding the room assignment, payment for a different room only applies when a guest chooses to upgrade to a different room size from the regular Deluxe category, which includes the disabled rooms. We also note your suggestion about offering bacon daily at breakfast. Your comments are valuable and will be reviewed with our team.

We hope to have the opportunity to welcome you again in our hotel!
Best regards,
Adam Vendel
Front Office Supervisor
By Sophhia
Reviewed: 6 months ago (21/11/2025)
Date of experience: 11/2025

Πολύ καλη

Dear Sopphia,

Thank you for sharing your feedback.
We are pleased to hear that you had a very good stay.
Your comment regarding the croissants is appreciated, and we will address it with our team.

We hope to welcome you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Generoso
Reviewed: 6 months ago (17/11/2025)
Date of experience: 11/2025

Non da 4 stelle

Dear Generoso,

Thank you for sharing your feedback.
We regret that your experience did not meet your expectations.
We take your comments about cleanliness, maintenance, and breakfast variety seriously and will address these issues with our team.

We hope to have the opportunity to improve your experience in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Camilla Cardone
Reviewed: 6 months ago (16/11/2025)
Date of experience: 11/2025

Posizione centrale hotel moderno ed elegante staff discreto e gentilissimo colazione abbondante e di ottima qualità

Dear Cardone,

Thank you for your positive review.
We are pleased that you enjoyed our central location, modern and elegant design, the kindness of our staff, and the quality and variety of the breakfast.

We hope to welcome you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Rita
Reviewed: 6 months ago (15/11/2025)
Date of experience: 11/2025

Piacevole

Dear Rita,

Thank you for your feedback and for your kind words.
We are glad you had a pleasant stay.
We appreciate your suggestion regarding the sweet options at breakfast, and we will review it with our team.

We hope to welcome you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 6 months ago (15/11/2025)
Date of experience: 11/2025

Guest has not commented on review

No Public Name
Reviewed: 6 months ago (14/11/2025)
Date of experience: 11/2025

Guest has not commented on review

By Jonu
Reviewed: 6 months ago (13/11/2025)
Date of experience: 11/2025

Guest has not commented on review

No Public Name
Reviewed: 6 months ago (13/11/2025)
Date of experience: 11/2025

Guest has not commented on review

By Carmen
Reviewed: 6 months ago (11/11/2025)
Date of experience: 11/2025

Un hotel con ubicación perfecta. Habitaciones no muy grandes però con todo lo necesario. Las camadas muy cómodas.

Dear Carmen,

Thank you for your feedback.
We are pleased that you enjoyed our perfect location, well-equipped rooms, and comfortable beds.
We look forward to welcoming you back again!

Best regards,
Adam Vendel
Front Office Supervisor
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