La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,777 reviews across 11 portals
:
No Public Name
Couple
30-39 years
Reviewed: 7 years ago (03/02/2019)
Date of experience: 01/2019

Everything was ok for me

No Public Name
Couple
20-29 years
Reviewed: 7 years ago (02/02/2019)
Date of experience: 01/2019

Stayed for two excellent nights

By Viorel
Couple
40-49 years
Reviewed: 7 years ago (02/02/2019)
Date of experience: 01/2019

Very good location for a shopping tour or for a relax trip near Danube.

By Doriana
Couple
50-59 years
Reviewed: 7 years ago (02/02/2019)
Date of experience: 01/2019

Soggiorno piacevole e confortevole

By Meir Ben Ari
Friends
60-69 years
Reviewed: 7 years ago (31/01/2019)
Date of experience: 01/2019

We enjoy very much the staying in the hotel. Will come back soon

By Jelizaveta
Couple
30-39 years
Reviewed: 7 years ago (31/01/2019)
Date of experience: 01/2019

Everything was perfect!

No Public Name
Couple
20-29 years
Reviewed: 7 years ago (31/01/2019)
Date of experience: 01/2019

A shame what we experienced at breakfast, cause that was not a great start of the day of last day of vacation.
But els it was nice room and location.
Reception service was polite, and we appreciated that we got to stay and extra hour in room without saying anything about breakfast, so that I wouldn't be grumpy all day.

Small service updates is all I recommend you.

I saw now that it will be published on internet in the end, for me it's more important that you try to do improvements, feel free to delete it.

Dear Guest,

Thank you very much for sharing your feedback about your stay.
I regret to read that you were not satisfied with the service offerd at breakfast. I am sorry that my colleagues did not pay proper attention on how to handle the situation that you mentioned. I am glad that you mentioned this issue, this is how we become aware of the problems that need to be taken care of and the areas that need more improvement and supervision. I have forwarded your comments to the food and beverage manager, for him to look into these problems thoroughly.
I hope that despite the mentioned issues you will consider returning to La Prima Fashion Hotel in the future.

Regards,
Zsolt Murvai
Front Office Manager
By Jacqui Le Masurier
Family
50-59 years
Reviewed: 7 years ago (31/01/2019)
Date of experience: 01/2019

Great hotel. Lovely decor and great location.

By Milan
Couple
40-49 years
Reviewed: 7 years ago (31/01/2019)
Date of experience: 01/2019

Staff is very friendly. With good english conversation... Good breakfast... Confy beds with not so good pillows. Great location. Modern rooms and lobby space... Excellent Wi-Fi..

By Ilia Kotliar
Couple
30-39 years
Reviewed: 7 years ago (30/01/2019)
Date of experience: 01/2019

location good
room and bath not very good

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