La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,770 reviews across 11 portals
:
No Public Name
Reviewed: 9 months ago (16/06/2025)
Date of experience: 06/2025

Very good experience. Perfect localisation in the city., nice room The unical thing that disturbed us, is that the personal in service for breakfast always welcomed us by saying that the breakfast will be closed at 10:30, and that is not very nice.

Dear Schenk,

Thank you for your kind feedback.
We're pleased to hear you enjoyed the location and your overall experience.
We regret that the reminder about breakfast closing time felt unwelcoming, your comment is noted, and will be forwarded to our team.

We hope to welcome you again soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Finn Oliver Carstensen
Reviewed: 9 months ago (15/06/2025)
Date of experience: 06/2025

Both the room and the service exceeded our expectations. Its location near the centre of Budapest meant it was an easy walk to most of the sights on both sides of the River Danube.

Dear Carstensen,

Thank you for your kind words.
We're delighted to hear that were able to exceed your expectations, and that you enjoyed the convenience of our location. It’s wonderful that you found it easy to explore both sides of the Danube on foot.

We hope to welcome you back again soon for another great stay!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 9 months ago (14/06/2025)
Date of experience: 06/2025

Very good

Dear Bennett,

Thank you for sharing your feedback.
We are delighted to hear that everything met your expectations, including the breakfast options.
We look forward to welcoming you agian on your next visit to Budapest!

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 9 months ago (13/06/2025)
Date of experience: 06/2025

Guest has not commented on review

By Katie Parsons
Reviewed: 9 months ago (13/06/2025)
Date of experience: 06/2025

Fabulous location, staff very helpful and friendly, lovely hotel.

Dear Katie,

Thank you for your kind words.
We're thrilled you enjoyed the location and found our team helpful and friendly. It's wonderful to know you had a lovely stay.

We look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Юрий
Reviewed: 9 months ago (11/06/2025)
Date of experience: 06/2025

Отличный отель, я остался доволен!

Dear Юрий,

Thank you for your kind review!
We are delighted that everything met your expectations.
We look forward to welcoming you again in the future.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 9 months ago (11/06/2025)
Date of experience: 06/2025

Great hotel. Check in excellent staff very helpful. Room small. Very central location

Dear Okane,

Thank you for your review.
We're pleased to hear you enjoyed the central location and found our team helpful during check-in. While the room size and breakfast options didn’t fully meet your expectations, we’re glad your overall experience was positive.

We hope to welcome you back on your next visit to Budapest.
Best regards,
Adam Vendel
Front Office Supervisor
By ליאור
Reviewed: 9 months ago (10/06/2025)
Date of experience: 06/2025

7.5

By Gabriela
Reviewed: 10 months ago (07/06/2025)
Date of experience: 06/2025

Guest has not commented on review

No Public Name
Reviewed: 10 months ago (04/06/2025)
Date of experience: 05/2025

Very friendly and accommodating staff.
I had clothes laundered by the hotel. I didn’t check them on their return, my bad. After departing I discovered several days later that I didn’t receive all of my clothes back.

Dear Delo,

Thank you for your kind words about our staff, we’re truly sorry to hear about the issue with your laundry. Please accept our sincere apologies for the inconvenience. We would be happy to look into it further if you could contact us directly with the details.

We hope to have the opportunity to welcome you back and provide a more seamless experience.
Best regards,
Adam Vendel
Front Office Supervisor
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