La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,788 reviews across 11 portals
:
By Nur Bkts
Reviewed: 4 weeks ago (18/03/2026)
Date of experience: 03/2026

I really recommend this hotel. I really like it

Dear Nur,

Thank you for your feedback.
We are pleased to read that everything was to your satisfaction.
We look forward to welcoming you back again in the future.

Best regards,
Adam Vendel
Front Office Supervisor
By Patrizia
Reviewed: 4 weeks ago (16/03/2026)
Date of experience: 03/2026

Hotel si trova in pieno centro e si raggiunge molto comodamente,il personale è gentile ed accogliente, la colazione ottima.
Unica pecca è il posizionamento del vetro della vasca che preclude l'apertura del rubinetto rendendo l'ingresso in vasca difficoltoso.

Dear Patrizia,

Thank you for sharing your feedback.
We are delighted to read that you appreciated our central location, the friendliness and welcoming nature of our staff, and the excellent breakfast. At the same time, we note your comment regarding the positioning of the glass, and we regret any inconvenience it caused during your stay.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 4 weeks ago (16/03/2026)
Date of experience: 03/2026

Guest has not commented on review

By Cristian
Reviewed: 5 weeks ago (12/03/2026)
Date of experience: 03/2026

The beside restaurant that was recommended from the reception was very bad. Please don't recommend something if you don't know how it is the food there. The vegetable soup veryyyyyy salty, and the goulash was the worst one that I ever eat. :(

Dear Cristian,

Thank you for taking the time to share your feedback.
We regret that your experience with the nearby restaurant was disappointing. Guest feedback is important to us, and we will certainly keep your comments in mind.

We also note your remarks regarding the condition of the mirror frame, the corridor walls, and the carpet. Your comments are valuable and help us identify areas where further attention is needed.

We hope to have the opportunity to welcome you back again in our hotel.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 5 weeks ago (09/03/2026)
Date of experience: 03/2026

Ottimo

Dear Angelini,

Thank you for sharing your feedback.
We are pleased to know that you had an overall good stay with us. We also appreciate your suggestions regarding the breakfast selection, particularly the preference for more sweet options and single serving products. Feedback like this is valuable as we review and improve our breakfast offering.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By MONTANI
Reviewed: 5 weeks ago (09/03/2026)
Date of experience: 03/2026

Guest has not commented on review

By Maria
Reviewed: 6 weeks ago (06/03/2026)
Date of experience: 03/2026

Posizione eccellente, personale cordiale e disponibile, nel complesso tutto perfetto

Dear Maria,

Thank you for your kind feedback.
We are very pleased to read that you enjoyed our location and found our team friendly and helpful. It is wonderful to know that overall you had a perfect stay with us.
Thank you as well for your comment regarding the selection of sweet items at breakfast. Your feedback is appreciated and helps us continue improving our offer.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Eleonora
Reviewed: 6 weeks ago (03/03/2026)
Date of experience: 03/2026

Buono!

Dear Eleonora,

Thank you for your positive feedback.
We are delighted that you enjoyed the breakfast selection and quality. We also appreciate your suggestion regarding espresso and will take it into consideration as we continuously work to enhance our breakfast offering.

We hope to welcome you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 6 weeks ago (02/03/2026)
Date of experience: 03/2026

I would not return to this hotel because of the carpets in the room which caused a bad smell

Dear Beery,

Thank you for taking the time to share your feedback.
We are pleased that you enjoyed the breakfast. At the same time, we regret the inconvenience caused by the carpets in the room and hallway, as well as the issue with the shower door. Guest comfort is very important to us, and your comments help us identify areas where attention is needed.

We appreciate you bringing these matters to our attention and we hope to have the opportunity to welcome you back again in our hotel.
Best regards,
Adam Vendel
Front Office Supervisor
By Mike Froom
Reviewed: 6 weeks ago (02/03/2026)
Date of experience: 03/2026

Fantastic stay at a great hotel! Perfect location, friendly staff, lovely hotel and substantial breakfast! Many thanks guys ;)

Dear Mike,

Thank you very much for your wonderful feedback.
We are delighted to read that you had a fantastic stay and that you enjoyed our perfect location, the friendliness of our team, and the atmosphere of the hotelas well as our breakfast.

We look forward to welcoming you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
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