La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,812 reviews across 9 portals
:
By Alain D.
Reviewed: 12 months ago (10/08/2025)
Date of experience: 08/2025

Very good

Dear Alain,

Thank you for your feedback.
We are happy to hear that everything was to your satisfaction.
We hope to welcome you again for another great stay!

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 12 months ago (06/08/2025)
Date of experience: 08/2025

in jeneral I enjoyed the hotel. the rooms were clean, designed beautifuly and quiet , the service was great, and the location was the best.

Dear Avisar,

Thank you for sharing your experience.
We are glad you enjoyed our rooms, the quiet atmosphere, service, and the excellent location. We appreciate your note regarding the bread at breakfast and will review it with our team.

We hope to welcome you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 12 months ago (05/08/2025)
Date of experience: 08/2025

Excellent

Dear Jones,

Thank you for your feedback.
We are delighted to hear that everything met your expectations during your stay.
We look forward to welcoming you again in the future!

Best regards,
Adam Vendel
Front Office Supervisor
By John Creech
Reviewed: 12 months ago (04/08/2025)
Date of experience: 08/2025

Great location. Nice staff. Well kept property

Dear John,

Thank you for your positive feedback.
We are glad you appreciated our great location, friendly staff, and the hotel itself.
It’s also wonderful to hear you enjoyed the breakfast selection.

We look forward to welcoming you back again.
Best regards,
Adam Vendel
Front Office Supervisor
By Markus
Reviewed: 12 months ago (03/08/2025)
Date of experience: 08/2025

Zentral gelegenes Hotel, ideal für einen Städtetrip. Man ist direkt im Stadtzentrum und alle Sehenswürdigkeiten sind zu Fuß erreichbar. Für längere Strecken ist in unmittelbarer Nähe die Metro und Straßenbahn erreichbar. Das Personal ist sehr freundlich und hilfsbereit.

Dear Markus,

Thank you for your positive feedback.
We are glad you enjoyed our central location and found it convenient for exploring the city. It is also great to hear that our team made a good impression. Your note about fruit selection is noted and shared with the team.

We hope to have the opportunity to welcome you again in our hotel.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (27/07/2025)
Date of experience: 07/2025

Very good, the hotel is in a central location close to attractions and shopping, the staff is very kind and helpful

Dear Izersky,

Thank you for your kind feedback.
We're glad you enjoyed our central location and appreciated the helpfulness and kindness of our staff.
We hope to welcome you back again in the future!

Best regards,
Adam Vendel
Front Office Supervisor
By Pauli Monteiro
Reviewed: 1 year ago (26/07/2025)
Date of experience: 07/2025

Razoável. Esperava mais para um hotel de 4 estrelas

Dear Pauli Monteiro,

Thank you for sharing your feedback.
We regret to hear that some aspects of your stay did not meet your expectations.
Your comments regarding the curtains, bed comfort, and breakfast quality are noted and will be reviewed with the team to help us improve.

We hope to have the opportunity to welcome you again in our hotel!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (26/07/2025)
Date of experience: 07/2025

The hotel location is excellent,
the rooms not so much.

Dear Rivlin,

Thank you for your feedback.
We're glad you appreciated our excellent location and enjoyed the breakfast.
Your comments regarding the room and shower size are noted and will be taken into consideration.

We hope to welcome you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Esther
Reviewed: 1 year ago (25/07/2025)
Date of experience: 07/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (24/07/2025)
Date of experience: 07/2025

Uma grata surpresa. Muito bom.

Dear Jose,

Thank you for your kind words.
We're happy to hear your stay was a pleasant surprise and that you had a very good experience.

We look forward to welcoming you back again.
Best regards,
Adam Vendel
Front Office Supervisor
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