La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,770 reviews across 11 portals
:
By Kimberley Zammit
Reviewed: 11 months ago (18/04/2025)
Date of experience: 04/2025

It was great. Hotel was lovely, great location and had everything we need. We did find the air conditioning a bit lacking but luckily it was not too hot that we struggled.

Dear Kimberley,

Thank you very much for your kind words and detailed feedback.
We're delighted to hear that you enjoyed your stay, appreciated the hotel's location, and found everything you needed for a pleasant visit.
We also truly value your suggestions regarding the air conditioning and breakfast layout. Your comments about reorganizing the condiments and expanding the hot options are helpful, and we’ll be sure to take them into account as we look to improve the guest experience.

We hope to welcome you back again soon.
Best regards,
Adam Vendel
Front Office Supervisor
By Дмитрий
Reviewed: 11 months ago (18/04/2025)
Date of experience: 04/2025

Прекрасная гостинеца, чтобы увидеть красивый город Будапешт.

Dear Dimitri,

Thank you for your kind words.
We're delighted you enjoyed your stay and found that everything was to your satisfaction.

We hope to welcome you again on your next visit.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 11 months ago (17/04/2025)
Date of experience: 04/2025

Guest has not commented on review

By Anna
Reviewed: 11 months ago (17/04/2025)
Date of experience: 04/2025

This is a very decent hotel, with great and friendly service. Your location is superb. My only comment is for the room cleaness, I was unpleasantly surprised to find several hairs (not mine!) On the bed dressers and in the shower.

Dear Anna,

Thank you for your kind feedback about the service and location.
We are truly sorry to hear about the cleanliness issue you encountered. Your comments have been shared with our housekeeping team for immediate review. Your feedback on breakfast sweets has also been noted, we will keep them in mind for future impovements.

We hope to have the opportunity to provide you with an improved experience in the future.
Best regards,
Adam Vendel
No Public Name
Reviewed: 11 months ago (17/04/2025)
Date of experience: 04/2025

Nice hotel in the central city, kind and good service, I found the bed too soft but the room was fine.

Dear Duys,

Thank you for your kind words.
We're glad you enjoyed the central location, service, and found the room comfortable.
Your feedback regarding the bed softness is appreciated and will be taken into account as we work on future improvements.

We hope to welcome you again soon.
Best regards,
Adam Vendel
Front Office Supervisor
By Goeran Andersson
Reviewed: 11 months ago (16/04/2025)
Date of experience: 04/2025

Guest has not commented on review

By Louise
Reviewed: 11 months ago (16/04/2025)
Date of experience: 04/2025

Location was amazing very clean and value for money. Didn’t have a good view rather the back yard. Would stay again though as location was fab.

Dear Louise,

Thank you for your feedback.
We're glad you appreciated the cleanliness, value, and especially our central location.
While we're sorry to hear the view wasn't ideal and the breakfast temperature didn't meet expectations, it's great to know you'd still consider staying with us again.

We look forward to welcoming you back on your next visit.
Best regards,
Adam Vendel
Front Office Supervisor
By Luana
Reviewed: 11 months ago (12/04/2025)
Date of experience: 04/2025

Guest has not commented on review

By Alain PQ
Reviewed: 12 months ago (07/04/2025)
Date of experience: 04/2025

It was good, nothing really outstanding goor or bad

Dear Alain,

Thank you for your review.
We're pleased to hear that your overall experience was good.
Your comment about the lack of a place to put shampoo in the shower is well noted—small details like this can make a big difference, and we will certainly look into improving that setup.

We hope to welcome you back for an even smoother stay in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Alexandros Giannakouros
Reviewed: 12 months ago (06/04/2025)
Date of experience: 04/2025

Very lovely experience. Personnel was polite and helpful. The hotel has the perfect position. I fully recommend.

Dear Alexandros,

Thank you for your kind feedback.
We’re glad to hear you had a lovely experience and appreciated the helpfulness of our team, the central location, and the complete breakfast. Your recommendation means a lot to us.

We look forward to welcoming you again soon.
Best regards,
Adam Vendel
Front Office Supervisor
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