La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,815 reviews across 9 portals
:
By Xavier G.
Reviewed: 1 year ago (25/06/2025)
Date of experience: 06/2025

Excellent

Dear Xavier,

Thank you for sharing your feedback.
We are glad that overall the stay had met your expectations.
We have taken note of your request for nutella and the dislike of the coffee quality. These inputs help us identify the areas where we can improve the guest experience.

We hope to welcome you again for another great stay in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Sorin
Reviewed: 1 year ago (24/06/2025)
Date of experience: 06/2025

Super

Dear Sorin,

Thank you for sharing your positive feedback!
Your input regarding variety at breakfast has been noted, we will keep it in mind as we continue to improve our services.
We hope to welcome you again for another great stay in the future!

Best regards,
Adam Vendel
Front Office Supervisor
By Jenny
Reviewed: 1 year ago (23/06/2025)
Date of experience: 06/2025

Guest has not commented on review

By Maritey
Reviewed: 1 year ago (23/06/2025)
Date of experience: 06/2025

Ha sido muy agradable a pesar de no entender el idioma se esforzaban en entenderlo con el traductor del móvil.

Dear Maritey,

Thank you for your kind feedback.
We are delighted to hear you had a pleasant stay and that our team made the effort to communicate clearly despite the language barrier. Your comment about adding more variety to the breakfast is appreciated and will be shared with our team.

We look forward to welcoming you again for another pleasant stay!
Best regards,
Adam Vendel
Front Office Supervisor
By Judith cohen
Reviewed: 1 year ago (22/06/2025)
Date of experience: 06/2025

Perfect location, very nice team , beautiful room .

Dear Judith,

Thank you for your kind review.
We are glad you enjoyed the location, the room, and the service.
Your feedback regarding more cakes at breakfast has been noted as well.

We hope to welcome you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (19/06/2025)
Date of experience: 06/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (16/06/2025)
Date of experience: 06/2025

Very good experience. Perfect localisation in the city., nice room The unical thing that disturbed us, is that the personal in service for breakfast always welcomed us by saying that the breakfast will be closed at 10:30, and that is not very nice.

Dear Schenk,

Thank you for your kind feedback.
We're pleased to hear you enjoyed the location and your overall experience.
We regret that the reminder about breakfast closing time felt unwelcoming, your comment is noted, and will be forwarded to our team.

We hope to welcome you again soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Finn Oliver Carstensen
Reviewed: 1 year ago (15/06/2025)
Date of experience: 06/2025

Both the room and the service exceeded our expectations. Its location near the centre of Budapest meant it was an easy walk to most of the sights on both sides of the River Danube.

Dear Carstensen,

Thank you for your kind words.
We're delighted to hear that were able to exceed your expectations, and that you enjoyed the convenience of our location. It’s wonderful that you found it easy to explore both sides of the Danube on foot.

We hope to welcome you back again soon for another great stay!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (14/06/2025)
Date of experience: 06/2025

Very good

Dear Bennett,

Thank you for sharing your feedback.
We are delighted to hear that everything met your expectations, including the breakfast options.
We look forward to welcoming you agian on your next visit to Budapest!

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (13/06/2025)
Date of experience: 06/2025

Guest has not commented on review

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