La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,780 reviews across 10 portals
:
No Public Name
Reviewed: 1 year ago (12/05/2025)
Date of experience: 05/2025

נהדר!! מלון מצויין במרכז נגיש לכל מקום. חבל רק שהמזאון הזוגי היה מחולק לשניים ולא יחידה אחת

Dear Strutti,

Thank you for your positive feedback.
We’re glad you enjoyed the excellent central location and found the hotel very accessible. We regeret to hear that were not able to provide you a double room due to availability and we really appreciate your understanding. Your feedback on the salads at breakfast has also been noted for improvement.

We look forward to welcoming you again.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (12/05/2025)
Date of experience: 05/2025

Ok

Dear Inklb,

Thank you for sharing your review.
We are happy to hear that our hotel satisfied your expectations.
Your suggestion regarding fruits and vegetables at breakfast have been noted.

We hope to welcome you again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (11/05/2025)
Date of experience: 05/2025

I will not sleep in this hotel again.

Dear Hayun,

Thank you for your feedback.
We’re very sorry to hear that your stay did not meet expectations.
While we’re glad you found the bed comfortable and appreciated the technician’s assistance, it’s disappointing to learn about the issues with cleanliness, air conditioning, and breakfast you experienced.

This is certainly not the experience we aim to provide, and your comments have been shared with the relevant teams for review and improvement.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (08/05/2025)
Date of experience: 05/2025

We enjoyed our stay.

Dear Whittaker,

Thank you for your review.
We’re glad to hear you enjoyed your stay.
Your suggestion about adding more hot drinks machines at breakfast is appreciated and will be taken into consideration.

We look forward to welcoming you again.
Best regards,
Adam Vendel
Front Office Supervisor
By Sonia Mtnez
Reviewed: 1 year ago (05/05/2025)
Date of experience: 05/2025

Muy agradable con un personal muy eficiente. No entendí porqué cambiaban cada día las toallas si no las dejábamos en el suelo, no me gusta malgastar agua. Tal vez interpreté mal las indicaciones.

Dear Sonia,

We're pleased to hear you had a pleasant stay.
Thank you very much for your kind words about our staff. We appreciate your comment regarding the towel change—our intention is to follow the standard practice of only replacing towels left on the floor, so we’ll double-check that the instructions are clear and followed consistently.

We hope to welcome you back again soon!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (04/05/2025)
Date of experience: 05/2025

Ok for a short stay. Location is great, walking distance to almost all tourist attractions. Tram stop close by as were buses. Just steps away from main shopping street with lots of eateries. Staff are all helpful and polite, had some good recommendations for restaurants from them. I would stay again if I could be guaranteed a sensible sized room, 1-2 nights in room 315 would be enough, we were there 5 nights, maybe I should have asked to be moved.

Dear Leech,

Thank you for your detailed feedback.
We're glad you enjoyed our central location and appreciated the helpfulness of our team. Your comments about room size and breakfast facilities have been noted — we understand how important comfort is, especially for longer stays. If you choose to return, please don't hesitate to reach out during your stay so we can do our best to accommodate a more spacious room.

We hope to welcome you back again!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (03/05/2025)
Date of experience: 05/2025

Guest has not commented on review

By Angie
Reviewed: 1 year ago (28/04/2025)
Date of experience: 04/2025

Very pleasant, nice room, great location, very silent even though central, nice food, kind staff, good recommendation for the restaurant for dinner. Would come back!

Dear Angie,

Thank you for your kind words!
We're delighted to know you had a pleasant stay and appreciated the quiet comfort, central location, and our team's recommendations.

We look forward to welcoming you back again soon.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (26/04/2025)
Date of experience: 04/2025

Ottimo

Dear Angiolo,

Thank you for your feedback — we’re glad to hear you had a great experience.

We hope to welcome you back again soon.
Best regards,
Adam Vendel
Front Office Supervisor
By Marisa
Reviewed: 1 year ago (26/04/2025)
Date of experience: 04/2025

Ci siamo trovati veramente bene per la gentilezza e competenza dello staff all’accoglienza, la camera pronta prima dell’orario previsto per il check-in molto grande e pulita e silenziosa. Mantenuta sempre in ordine in maniera accurata. Il plus sicuramente è anche la posizione ottima per zona vivace con ristoranti e shopping e per i mezzi di trasporto. La colazione ha soddisfatto qualsiasi altra esigenzaPer noi è stato un vero piacere soggiornare qui e torneremo.

Dear Marisa,

Thank you for your kind words.
We’re truly pleased that you appreciated the early check-in, the cleanliness and comfort of the room, as well as the service from our reception team. It’s great to know the location and breakfast added to the positive experience.

We look forward to welcoming you back on your next visit to Budapest.
Best regards,
Adam Vendel
Front Office Supervisor
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