La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,815 reviews across 9 portals
:
By Katie Parsons
Reviewed: 1 year ago (13/06/2025)
Date of experience: 06/2025

Fabulous location, staff very helpful and friendly, lovely hotel.

Dear Katie,

Thank you for your kind words.
We're thrilled you enjoyed the location and found our team helpful and friendly. It's wonderful to know you had a lovely stay.

We look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Юрий
Reviewed: 1 year ago (11/06/2025)
Date of experience: 06/2025

Отличный отель, я остался доволен!

Dear Юрий,

Thank you for your kind review!
We are delighted that everything met your expectations.
We look forward to welcoming you again in the future.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (11/06/2025)
Date of experience: 06/2025

Great hotel. Check in excellent staff very helpful. Room small. Very central location

Dear Okane,

Thank you for your review.
We're pleased to hear you enjoyed the central location and found our team helpful during check-in. While the room size and breakfast options didn’t fully meet your expectations, we’re glad your overall experience was positive.

We hope to welcome you back on your next visit to Budapest.
Best regards,
Adam Vendel
Front Office Supervisor
By ליאור
Reviewed: 1 year ago (10/06/2025)
Date of experience: 06/2025

7.5

By Gabriela
Reviewed: 1 year ago (07/06/2025)
Date of experience: 06/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (04/06/2025)
Date of experience: 05/2025

Very friendly and accommodating staff.
I had clothes laundered by the hotel. I didn’t check them on their return, my bad. After departing I discovered several days later that I didn’t receive all of my clothes back.

Dear Delo,

Thank you for your kind words about our staff, we’re truly sorry to hear about the issue with your laundry. Please accept our sincere apologies for the inconvenience. We would be happy to look into it further if you could contact us directly with the details.

We hope to have the opportunity to welcome you back and provide a more seamless experience.
Best regards,
Adam Vendel
Front Office Supervisor
By Abigail
Reviewed: 1 year ago (03/06/2025)
Date of experience: 06/2025

It was an amazing experience

Dear Abigail,

Thank you for your review!
We are delighted to hear that everyhting was to your satisfaction during your stay.
We hope to welcome you again for anther great experience.

Best regards,
Adam Vendel
Front Office Supervisor
By Liel Gershberg
Reviewed: 1 year ago (02/06/2025)
Date of experience: 05/2025

It was amazing

Dear Liel,

Thank you for your feedback.
We are happy to hear everything was satisfactory during your stay.
As well as the brekakfast, even if there were no pancakes, we will keep it in mind as we continue to expand our offerings.

We look forward to welcoming you again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (01/06/2025)
Date of experience: 05/2025

Guest has not commented on review

By Orit Ben yacov
Reviewed: 1 year ago (31/05/2025)
Date of experience: 05/2025

Very good

Dear Orit,

Thank you very much for your review.
We are delighted to hear that everything was to your satisfaction.
We have taken note of your feedback regarding breakfast selection, we will keep it in mind as we continue to improve.

We look forward to welcoming you back again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
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