La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,780 reviews across 10 portals
:
By Perla
Reviewed: 1 year ago (22/04/2025)
Date of experience: 04/2025

Guest has not commented on review

By Luigi
Reviewed: 1 year ago (22/04/2025)
Date of experience: 04/2025

Buono

Dear Luigi,

Thank you for your review.
We’re glad you had an overall good stay, though we regret to hear about the cleanliness oversight and the sweet breakfast selection. Your comments have been noted and will be addressed with the relevant teams.

We hope to welcome you back for an improved experience.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (21/04/2025)
Date of experience: 04/2025

Guest has not commented on review

By Avi .b
Reviewed: 1 year ago (20/04/2025)
Date of experience: 04/2025

Lovely hotel.
Thank you for a very pleasant experience.

Dear Avi,

Thank you for your kind message.
We’re glad to hear you had a pleasant experience and enjoyed your stay with us.

We look forward to welcoming you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Karen
Reviewed: 1 year ago (18/04/2025)
Date of experience: 04/2025

Guest has not commented on review

By Kimberley Zammit
Reviewed: 1 year ago (18/04/2025)
Date of experience: 04/2025

It was great. Hotel was lovely, great location and had everything we need. We did find the air conditioning a bit lacking but luckily it was not too hot that we struggled.

Dear Kimberley,

Thank you very much for your kind words and detailed feedback.
We're delighted to hear that you enjoyed your stay, appreciated the hotel's location, and found everything you needed for a pleasant visit.
We also truly value your suggestions regarding the air conditioning and breakfast layout. Your comments about reorganizing the condiments and expanding the hot options are helpful, and we’ll be sure to take them into account as we look to improve the guest experience.

We hope to welcome you back again soon.
Best regards,
Adam Vendel
Front Office Supervisor
By Дмитрий
Reviewed: 1 year ago (18/04/2025)
Date of experience: 04/2025

Прекрасная гостинеца, чтобы увидеть красивый город Будапешт.

Dear Dimitri,

Thank you for your kind words.
We're delighted you enjoyed your stay and found that everything was to your satisfaction.

We hope to welcome you again on your next visit.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (17/04/2025)
Date of experience: 04/2025

Guest has not commented on review

By Anna
Reviewed: 1 year ago (17/04/2025)
Date of experience: 04/2025

This is a very decent hotel, with great and friendly service. Your location is superb. My only comment is for the room cleaness, I was unpleasantly surprised to find several hairs (not mine!) On the bed dressers and in the shower.

Dear Anna,

Thank you for your kind feedback about the service and location.
We are truly sorry to hear about the cleanliness issue you encountered. Your comments have been shared with our housekeeping team for immediate review. Your feedback on breakfast sweets has also been noted, we will keep them in mind for future impovements.

We hope to have the opportunity to provide you with an improved experience in the future.
Best regards,
Adam Vendel
No Public Name
Reviewed: 1 year ago (17/04/2025)
Date of experience: 04/2025

Nice hotel in the central city, kind and good service, I found the bed too soft but the room was fine.

Dear Duys,

Thank you for your kind words.
We're glad you enjoyed the central location, service, and found the room comfortable.
Your feedback regarding the bed softness is appreciated and will be taken into account as we work on future improvements.

We hope to welcome you again soon.
Best regards,
Adam Vendel
Front Office Supervisor
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