La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,780 reviews across 10 portals
:
No Public Name
Reviewed: 1 year ago (04/03/2025)
Date of experience: 03/2025

Normal

Dear Hernandez,

Thank you for your feedback.
While our team strives to assist all guests, we will consider your suggestion regarding Spanish-speaking staff.

Best regards,
Adam Vendel
Front Office Supervisor
By Jozef
Reviewed: 1 year ago (26/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Ziv shapira
Reviewed: 1 year ago (25/02/2025)
Date of experience: 02/2025

Pleasantly calm and excellent location, pleasant staff, excellent breakfast

Dear Ziv,

Thank you for your kind review.
We're pleased to hear you enjoyed the calm atmosphere, excellent location, pleasant staff, and breakfast. Your feedback about coffee at breakfast has been noted.

We look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Anat Salinas
Reviewed: 1 year ago (23/02/2025)
Date of experience: 02/2025

Very good, the room was big and clean, reception were very nice and welcoming, the area was EXECELLENT

Dear Anat,

Thank you for your wonderful review.
We're delighted to hear you enjoyed our spacious, clean rooms, our welcoming reception staff, and the excellent location.

We hope to welcome you back again soon!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (22/02/2025)
Date of experience: 02/2025

Vero Good

Dear Librandi,

Thank you for your kind review.
We're glad you had a very good stay with us and hope to welcome you back on your next visit to Budapest. Your feedback about fruits at the breakfast has been noted.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (22/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Hilary Bennett
Reviewed: 1 year ago (21/02/2025)
Date of experience: 02/2025

Excellent. Would like to commend Adam on the front desk for his exceptional customer service.

Dear Hilary,

Thank you for your excellent review.
We're delighted to hear you enjoyed your stay and appreciate your kind words about Adam's exceptional service. Your commendation will be shared with him.
We look forward to welcoming you back in the future.

Best regards,
Zsolt Murvai
Front Office Manager
By Steve Monk
Reviewed: 1 year ago (20/02/2025)
Date of experience: 02/2025

Very well positioned and good value for money

Dear Steve,

Thank you for your feedback!
We're glad you found the hotel well-positioned and a good value for money.
We apologize if the food at breakfast was not warm enough—we will certainly review this with our team to improve the experience.

We appreciate your input and hope to welcome you again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (17/02/2025)
Date of experience: 02/2025

Great location, service, breakfast

Dear Ben,

Thank you for your kind words!
We're glad you enjoyed the location, service, and breakfast during your stay.

We hope to welcome you back soon.
Best regards,
Adam Vendel
Front Office Supervisor
By David
Reviewed: 1 year ago (17/02/2025)
Date of experience: 02/2025

Good

Dear David,

Thank you for your feedback!
We're pleased to hear you had a good stay.
We appreciate your suggestions about the breakfast selection.

We hope to welcome you back again soon!
Best regards,
Adam Vendel
Front Office Supervisor
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