La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,780 reviews across 10 portals
:
By Jean-Claude Doublet
Reviewed: 1 year ago (24/01/2025)
Date of experience: 01/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (24/01/2025)
Date of experience: 01/2025

Excellent great location

Dear Smith,

Thank you for your positive feedback!
We are thrilled to hear that you enjoyed our excellent service and prime location.

We look forward to welcoming you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (23/01/2025)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (20/01/2025)
Date of experience: 01/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (15/01/2025)
Date of experience: 01/2025

Abbastanza buona

Dear Migliorini,

Thank you for your feedback!
We are glad to hear that you had a pretty good stay.
We appreciate your comments regarding breakfast. For your information, toast can be requested from inside the kitchen, as to avoid fire hazards from previous occasions. Additionally, we will work on improving the sweet breakfast variety, and ensuring that the hot drinks machine works properly.

We hope to welcome you back in the future with an even better experience.
Best regards,
Adam Vendel
Front Office Supervisor
By Elisabetta
Reviewed: 1 year ago (14/01/2025)
Date of experience: 01/2025

Positivo

Dear Elisabetta,

Thank you for your feedback! We are pleased to hear that you had a positive experience.
Additionally, your feedback about the vareity at breakfast is noted, as we work on enhancing our offerings.

We look forward to welcoming you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Rachele
Reviewed: 1 year ago (14/01/2025)
Date of experience: 01/2025

Everything Washington good

Dear Rachele,

Thank you for your kind feedback!
We are delighted to hear that everything lived up to your expectations during your stay.

We look forward to welcoming you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By ROBERTA
Reviewed: 1 year ago (13/01/2025)
Date of experience: 01/2025

OTTIMO. La posizione dell'Hotel compensa le piccole mancanze riscontrate.

Dear Roberta,

Thank you for your feedback!
We are thrilled to hear that you found your experience excellent and appreciated our convenient location. We regret to hear that the cappuccino and coffee did not meet your expectations. For your information, we do have a manual coffee pot available at breakfast, and we will take your feedback about the balance between sweet and savory options into consideration, as we work on enhancing guest experience.

We hope to welcome you back for an even better stay in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Liat
Reviewed: 1 year ago (13/01/2025)
Date of experience: 01/2025

great, i'm sure i will return to this hotel

Dear Liat,

Thank you for your kind feedback!
We are delighted to hear that you had a great experience and are sure you will return.
We appreciate your suggestion about adding pancakes or cakes to the breakfast. On certain occasions, we do offer such items as well, so we hope you get to enjoy them on your next visit.

We look forward to welcoming you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (12/01/2025)
Date of experience: 01/2025

Al di sopra aspettative!!!!

Dear Stabile,

Thank you for your fantastic feedback!
We are thrilled to hear that your experience exceeded expectations.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
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