La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,817 reviews across 9 portals
:
By E Rogers
Reviewed: 1 year ago (05/03/2025)
Date of experience: 03/2025

Very good

Dear Rogers,

Thank you for your feedback. We are happy that your overall experience was satisfactory.
We would like to note that bacon and toast are available at breakfast of course. Toast is upon request due to fire safety.

All in all, we do hope to be able to welcome you again soon!
Best regards,
Adam Vendel
Front Office Supervisor
By karen
Reviewed: 1 year ago (04/03/2025)
Date of experience: 03/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (04/03/2025)
Date of experience: 03/2025

Very nice experience. Very good location. Hotel stuff very helpful.

Dear Kofidis,

Thank you for your kind words!
We're glad you had a great experience and appreciated our location and helpful staff.

We hope to welcome you again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (04/03/2025)
Date of experience: 03/2025

Normal

Dear Hernandez,

Thank you for your feedback.
While our team strives to assist all guests, we will consider your suggestion regarding Spanish-speaking staff.

Best regards,
Adam Vendel
Front Office Supervisor
By Jozef
Reviewed: 1 year ago (26/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Ziv shapira
Reviewed: 1 year ago (25/02/2025)
Date of experience: 02/2025

Pleasantly calm and excellent location, pleasant staff, excellent breakfast

Dear Ziv,

Thank you for your kind review.
We're pleased to hear you enjoyed the calm atmosphere, excellent location, pleasant staff, and breakfast. Your feedback about coffee at breakfast has been noted.

We look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Anat Salinas
Reviewed: 1 year ago (23/02/2025)
Date of experience: 02/2025

Very good, the room was big and clean, reception were very nice and welcoming, the area was EXECELLENT

Dear Anat,

Thank you for your wonderful review.
We're delighted to hear you enjoyed our spacious, clean rooms, our welcoming reception staff, and the excellent location.

We hope to welcome you back again soon!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (22/02/2025)
Date of experience: 02/2025

Vero Good

Dear Librandi,

Thank you for your kind review.
We're glad you had a very good stay with us and hope to welcome you back on your next visit to Budapest. Your feedback about fruits at the breakfast has been noted.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (22/02/2025)
Date of experience: 02/2025

Guest has not commented on review

By Hilary Bennett
Reviewed: 1 year ago (21/02/2025)
Date of experience: 02/2025

Excellent. Would like to commend Adam on the front desk for his exceptional customer service.

Dear Hilary,

Thank you for your excellent review.
We're delighted to hear you enjoyed your stay and appreciate your kind words about Adam's exceptional service. Your commendation will be shared with him.
We look forward to welcoming you back in the future.

Best regards,
Zsolt Murvai
Front Office Manager
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