La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,780 reviews across 10 portals
:
By Giulia driutti
Reviewed: 1 year ago (02/01/2025)
Date of experience: 01/2025

It was very good.

Dear Giulia,

Thank you for your feedback!
We're glad you had a very good experience with us.
Additionally, we appreciate your suggestion about more sweet options at breakfast and will take it into consideration for the future.

We hope to welcome you back again soon.
Best regards,
Adam Vendel
Front Office Supervisor
By Luke
Reviewed: 1 year ago (31/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (30/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (30/12/2024)
Date of experience: 12/2024

Molto sodfistatto, personale disponibile e gentile

Dear Egiziano,

Thank you for your kind words!
We are delighted to hear that you were very satisfied with your stay and appreciated the kindness of our staff.

We hope to welcome you back again soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Feyy
Reviewed: 1 year ago (30/12/2024)
Date of experience: 12/2024

Enjoyed staying here. Room was a bit too hot but we managed by opening the windows during the day

Dear Feyy,

Thank you for your feedback.
We're glad to hear you enjoyed your stay overall. We appreciate your suggestions regarding breakfast variety and will look into offering more diverse options.

We understand the room temperature may have been a bit warm, but we're glad you found a way to manage it. We'll continue to work on improving comfort for all our guests.

We hope to welcome you back again soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Gabriele
Reviewed: 1 year ago (30/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By B
Reviewed: 1 year ago (29/12/2024)
Date of experience: 12/2024

Like in almost all Budapest, it was too hot in the hotel and too hot in the rooms. I was able to turn down the heating but my friends not. They slept very bad.
The cleaning ladies ver very friendly with a big smile. Same for the breakfast room.

Dear Guest,

Thank you for your feedback.
We're sorry to hear about the issues with the room temperature and the impact on your friends' comfort. We'll review the heating system to ensure better adjustability for all guests.

It's wonderful to hear about the friendliness of our cleaning staff and the breakfast team. Your kind words mean a lot to them.

We hope to have the chance to welcome you and your friends again for another saty in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (28/12/2024)
Date of experience: 12/2024

VERY GOOD. would have liked 2nd armchair in room and better overhead lighting

Dear Robjohn,

Thank you for your feedback!
We're glad you had a very good stay overall.

We're happy to inform you that we now have a toaster available at breakfast.
Your suggestion for a second armchair and improved overhead lighting in the room is appreciated, and we'll take it into consideration.

We hope to welcome you back for an even better experience next time!
Best regards,
Adam Vendel
Front Office Supervisor
By Catalina
Reviewed: 1 year ago (27/12/2024)
Date of experience: 12/2024

Volveré sin duda.

Dear Catalina,

Thank you for your kind words and for letting us know you'll be back—it means a lot to us!
We appreciate your suggestion about adding more variety to the breakfast selection. We'll certainly take it into account to enhance the experience.

We are looking forward to your next visit!
Best regards,
Adam Vendel
Front Office Supervisor
By Vesi
Reviewed: 1 year ago (27/12/2024)
Date of experience: 12/2024

Very satisfying and relaxing.

Dear Vesi,

Thank you for your feedback!
We're delighted to hear that your stay was satisfying and relaxing.

We appreciate your suggestions about adding fried eggs and more fruits to the breakfast selection. Your input helps us improve, and we’ll take it into consideration.

Looking forward to welcoming you again!
Best regards,
Adam Vendel
Front Office Supervisor
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