La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,780 reviews across 10 portals
:
By Maria Luz
Reviewed: 1 year ago (27/12/2024)
Date of experience: 12/2024

Excepcional. La ubicación y la funcionalidad son perfectas

Dear Maria,

Thank you for your kind words!
We’re thrilled to hear that you found the location and functionality of our hotel to be perfect.
Additionally, we have taken note of your suggestions regarding the breakfast area, they are much appreciated.

We hope to welcome you back for another exceptional stay in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (27/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (27/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (26/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (26/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Foteini
Reviewed: 1 year ago (25/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Maayan
Reviewed: 1 year ago (21/12/2024)
Date of experience: 12/2024

Was great!

Dear Maayan,

Thank you for your kind feedback!
We're thrilled to hear you had a great stay and hope to welcome you back soon.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 1 year ago (20/12/2024)
Date of experience: 12/2024

molto buono

Dear Favale,

Thank you for your feedback.
We are glad to hear you had a very good stay.
We apologize for the inconvenience caused by the elevator and appreciate your understanding. The fix for the issue is already underway.

We hope to welcome you again soon.
Best regards,
Adam Vendel
Front Office Supervisor
By Peter Wallin
Reviewed: 1 year ago (18/12/2024)
Date of experience: 12/2024

A very nice hotel but friendly and helpful staff and a perfect location.
During our stay one of the elevators was out of order which caused some waiting time for everyone at the elevators. Once both elevators are in operation the experience will be even better.

Dear Peter,

Thank you for your kind words and constructive feedback!
We're delighted you enjoyed the hotel, staff, and location. We apologize for the inconvenience caused by the elevator and appreciate your understanding.
We're also taking note of your suggestions regarding breakfast to enhance our offerings further.

We hope to welcome you back soon for an even better experience!
Best regards,
Adam Vendel
Front Office Supervisor
By Adi Elia
Reviewed: 1 year ago (18/12/2024)
Date of experience: 12/2024

One elivator from two was broken and it spoiled our stay

Dear Adi Elia,

Thank you for your feedback and suggestions.
We regret that one of the elevators was not working during your stay, we apologize for the inconveniences.
We hope that you will consider staying with us again and we will have a chance to better your experience.

Best regards,
Zsolt Murvai
Front Office Manager
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