La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,819 reviews across 9 portals
:
By Gennaro
Reviewed: 2 years ago (07/01/2025)
Date of experience: 01/2025

Tutto perfetto

Dear Gennaro,

Thank you for your positive feedback!
We are glad to hear that everything was perfect during your stay.
We appreciate your suggestion regarding the two coffee machines, available for guests. We will certainly consider your feedback to further improve the coffee experience.

We look forward to welcoming you again in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (06/01/2025)
Date of experience: 01/2025

Buon hotel con un buon servizio in ottima posizione per poter raggiungere i vari punti di interesse della città

Dear Borboni,

Thank you for sharing your feedback.
We're pleased to hear that you found our hotel to have good service and an excellent location for exploring the city's attractions.
We appreciate your suggestion about offering more fresh fruits at breakfast, and we will certainly take it into consideration as we work to enhance our offerings.

We hope to have the pleasure of welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Valentina
Reviewed: 2 years ago (05/01/2025)
Date of experience: 01/2025

Eccezionale

Dear Valentina,

Thank you for your exceptional review!
We’re thrilled that you enjoyed your stay and truly appreciate your feedback.

We hope to have the pleasure of welcoming you back in the future for another wonderful experience.
Best regards,
Adam Vendel
Front Office Supervisor
By Giulia driutti
Reviewed: 2 years ago (02/01/2025)
Date of experience: 01/2025

It was very good.

Dear Giulia,

Thank you for your feedback!
We're glad you had a very good experience with us.
Additionally, we appreciate your suggestion about more sweet options at breakfast and will take it into consideration for the future.

We hope to welcome you back again soon.
Best regards,
Adam Vendel
Front Office Supervisor
By Luke
Reviewed: 2 years ago (31/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (30/12/2024)
Date of experience: 12/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (30/12/2024)
Date of experience: 12/2024

Molto sodfistatto, personale disponibile e gentile

Dear Egiziano,

Thank you for your kind words!
We are delighted to hear that you were very satisfied with your stay and appreciated the kindness of our staff.

We hope to welcome you back again soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Feyy
Reviewed: 2 years ago (30/12/2024)
Date of experience: 12/2024

Enjoyed staying here. Room was a bit too hot but we managed by opening the windows during the day

Dear Feyy,

Thank you for your feedback.
We're glad to hear you enjoyed your stay overall. We appreciate your suggestions regarding breakfast variety and will look into offering more diverse options.

We understand the room temperature may have been a bit warm, but we're glad you found a way to manage it. We'll continue to work on improving comfort for all our guests.

We hope to welcome you back again soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Gabriele
Reviewed: 2 years ago (30/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By B
Reviewed: 2 years ago (29/12/2024)
Date of experience: 12/2024

Like in almost all Budapest, it was too hot in the hotel and too hot in the rooms. I was able to turn down the heating but my friends not. They slept very bad.
The cleaning ladies ver very friendly with a big smile. Same for the breakfast room.

Dear Guest,

Thank you for your feedback.
We're sorry to hear about the issues with the room temperature and the impact on your friends' comfort. We'll review the heating system to ensure better adjustability for all guests.

It's wonderful to hear about the friendliness of our cleaning staff and the breakfast team. Your kind words mean a lot to them.

We hope to have the chance to welcome you and your friends again for another saty in the future!
Best regards,
Adam Vendel
Front Office Supervisor
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