La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,788 reviews across 10 portals
:
By Marius
Reviewed: 2 months ago (14/04/2026)
Date of experience: 04/2026

A fost o experiență reusita

Dear Marius,

Thank you very much for your wonderful feedback.
We are delighted to read that you had a successful stay. Both our elevators may be used by our guests during the renovation process, both of them function the same as always, we have delegated one to be used only by the renovation workers to avoid the dust and dirt from the work areas to be transported all throughout the hotel. We hope you can understand.
We look forward to welcoming you back again in the future.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 months ago (13/04/2026)
Date of experience: 04/2026

Guest has not commented on review

No Public Name
Reviewed: 3 months ago (09/04/2026)
Date of experience: 03/2026

Guest has not commented on review

No Public Name
Reviewed: 3 months ago (02/04/2026)
Date of experience: 03/2026

Guest has not commented on review

By Chris
Reviewed: 3 months ago (02/04/2026)
Date of experience: 03/2026

Excellent! The staff was outstanding and the breakfast impressive. Comfortable and clean. One small note, there were cobwebs in the window of my room, which shouldn't be overlooked by the cleaning team.

Dear Chris,

Thank you very much for your feedback.
We are delighted to read that you found our staff outstanding, enjoyed the breakfast, and appreciated the comfort and cleanliness of your room. At the same time, we note your comment regarding the cobwebs in the window, and we will address this with our cleaning team to ensure it does not happen.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 months ago (27/03/2026)
Date of experience: 03/2026

Very enjoyable stay

Dear Allsopp,

Thank you for your feedback.
We are pleased to read that you had a very enjoyable stay. At the same time, we note your comment regarding the bacon during your visit and appreciate your input, as it helps us review our breakfast menu rotation.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Susana Ramos
Reviewed: 3 months ago (24/03/2026)
Date of experience: 03/2026

Guest has not commented on review

No Public Name
Reviewed: 3 months ago (23/03/2026)
Date of experience: 03/2026

Excellent stay in a well appointed ,clean and comfortable hotel.

Plenty of breakfast choice and we enjoyed our stay. Staff were all friendly and helpful .

Dear Frankpitt,

Thank you very much for your kind review.
We are delighted to read that you had an excellent stay and found the hotel clean, comfortable, and well appointed. It is also wonderful to know that you enjoyed the breakfast selection and experienced friendly and helpful service from our team.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 months ago (21/03/2026)
Date of experience: 03/2026

Guest has not commented on review

By Kristina
Reviewed: 3 months ago (20/03/2026)
Date of experience: 03/2026

Excelente atención y servicio, súper amables y nos dejaron acceder antes a la habitación

Dear Kristina,

Thank you very much for your kind feedback.
We are delighted to read that you experienced excellent service from our team.
At the same time, we note your comments regarding the size of the shower and the pillows. Your feedback is valuable and helps us continue improving the comfort of our rooms.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
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