La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,780 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (22/09/2024)
Date of experience: 09/2024

Très satisfaisante

Dear Levy,

Thank you for your feedback!
We're glad to hear that you had a satisfactory stay.

We appreciate your suggestions regarding the coffee and tea service and the variety of bread offered at breakfast. We are always looking for ways to enhance our guests' experience, and your input is invaluable.

We hope to welcome you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By David Scherer
Reviewed: 2 years ago (22/09/2024)
Date of experience: 09/2024

Guest has not commented on review

By Lee
Reviewed: 2 years ago (21/09/2024)
Date of experience: 09/2024

מלון נהדר
ממוקם על הואצ׳י וצ׳ה ארוחת בוקר יוצאת מן הכלל מגוונת וטעימה מאוד
שירות מעולה של העובדים!

Dear Lee,

Thank you for your fantastic review!
We're delighted to hear that you enjoyed our location, the breakfast, and the excellent service from our staff. Your kind words are very much appreciated.

We hope to welcome you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Paul Ranky
Reviewed: 2 years ago (20/09/2024)
Date of experience: 09/2024

Excellent location, friendly and helpful staff at all levels, good breakfast, clean rooms, quiet, good night sleep!

Dear Paul,

Thank you for your excellent feedback!
We’re thrilled to hear that you enjoyed our location, friendly staff, and clean, quiet rooms.

We appreciate your suggestion regarding the breakfast area.
We are currently working on expanding this space to enhance the experience for our guests.
Your idea about adding fans for improved air quality is valuable, and we will certainly take it into consideration.

We look forward to welcoming you back for another great stay!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (19/09/2024)
Date of experience: 09/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (19/09/2024)
Date of experience: 09/2024

Nice people

Dear Haak,

Thank you for your feedback!
We’re glad to hear you found our staff to be nice.
We understand your comment about the bathroom being small and will take it into account as we continue to improve our facilities.

We hope to welcome you back for a cozier stay in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (16/09/2024)
Date of experience: 09/2024

Ein sehr sauberes und zentral gelegenes Hotel mit freundlichem Personal.

Dear Marquart,

Thank you for your kind words!
We’re delighted to hear that you enjoyed the cleanliness of our hotel, its central location, and the friendliness of our staff.

We hope to welcome you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By ILANA
Reviewed: 2 years ago (15/09/2024)
Date of experience: 09/2024

We loved the location, on the Vaci utca corner. Everything you need is nearby. The staff was very friendly, Although the hotel is centrally located it is very quite. Loved our stay and definetaly will recommend to our friends.

Dear Ilana,

Thank you for your lovely review!

We’re thrilled to hear that you enjoyed our location and found everything you needed close by.
It's great to know that our staff made a positive impression and that you had a quiet and relaxing stay.

We appreciate your recommendation and look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By María Raquel
Reviewed: 2 years ago (14/09/2024)
Date of experience: 09/2024

Buena

Dear María,

Thank you for your detailed feedback.
I’m sorry to hear that the shower size, as well as the cleanliness, did not meet your expectations. We will forward all the issues you brought up to our housekeeping team.

Regarding breakfast, we appreciate your suggestion about adding more fruit. We understand that preferences vary, and we’ll take your feedback into account to improve our offerings.

Thank you again for sharing your experience and we hope these did not prevent you from having a good time in Budapest.
We hope to have the opportunity to provide you with a better stay in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (11/09/2024)
Date of experience: 09/2024

Guest has not commented on review

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