La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,819 reviews across 9 portals
:
No Public Name
Reviewed: 2 years ago (11/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By Valeska Brandao
Reviewed: 2 years ago (08/11/2024)
Date of experience: 11/2024

O hotel tem uma localização excepcional, oferece um bom café da manhã, o quarto é confortável, cama boa.
Excelente escolha.

Dear Valeska,

Thank you very much for your kind words!
We’re delighted to know that our location, comfortable rooms, and breakfast contributed to an enjoyable stay.
It was a pleasure having you with us, and we look forward to welcoming you back in the future.

Best regards,
Adam Vendel
Front Office Supervisor
By Johan Vanlauwe
Reviewed: 2 years ago (04/11/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (03/11/2024)
Date of experience: 10/2024

Tout était parfait à part peut être le pommeau de douche à changer!

Dear Pitet,

Thank you for sharing your experience!
We’re thrilled everything was to your liking, and we appreciate your suggestion regarding the shower head—it will be looked into.
We’ll also consider adding more sweet options to our breakfast offerings.

We hope to welcome you again in our hotel in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By C Abbott
Reviewed: 2 years ago (28/10/2024)
Date of experience: 10/2024

Excellent location and room. Breakfast was also very good.

Dear Abbott,

Thank you for your feedback!
We're thrilled to hear you enjoyed the location, your room, and our breakfast offerings.
It was a pleasure having you with us, and we hope to welcome you back soon for another enjoyable stay!

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (25/10/2024)
Date of experience: 10/2024

Aangenaam verblijf. Bar area was matig, het geserveerde was onder de maat (ijskoude rode wijn)

Dear Bos,

Thank you for your feedback.
We're glad to hear that you had a pleasant stay overall.
Regarding breakfast, we appreciate your understanding as we improve our facilities during the renovation.
We regret to hear that the bar experience did not live up to your expectations and will certainly address the feedback as we strive to improve.

We hope to welcome you back with an enhanced experience next time.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (24/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (22/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (19/10/2024)
Date of experience: 10/2024

very good

Dear Egozy,

Thank you for your feedback!
We're thrilled to hear you had a very good experience with us.
Feel free to mention in case there are any specifics about breakfast that you feel did not live up to expectations.

Looking forward to welcoming you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Franca
Reviewed: 2 years ago (16/10/2024)
Date of experience: 10/2024

Hotel molto accogliente, con posizione ottima per metro, per bus, vicino a moltissime attrazioni ed alla via pedonale. Sensibili alle esigenze del cliente. Noi avevamo richiesto una sedia a rotelle ed hanno provveduto a farcela trovare al nostro arrivo.

Dear Franca,

Thank you for taking the time to share your feedback.
We are delighted to read that the service lived up to your expectations. It was our pleasure to make your stay comfortable in every aspect.
We look forward to welcoming you again.

Best regards,
Zsolt Murvai
Front Office Manager
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