La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,899 reviews across 9 portals
:
No Public Name
Reviewed: 2 years ago (22/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (19/10/2024)
Date of experience: 10/2024

very good

Dear Egozy,

Thank you for your feedback!
We're thrilled to hear you had a very good experience with us.
Feel free to mention in case there are any specifics about breakfast that you feel did not live up to expectations.

Looking forward to welcoming you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Franca
Reviewed: 2 years ago (16/10/2024)
Date of experience: 10/2024

Hotel molto accogliente, con posizione ottima per metro, per bus, vicino a moltissime attrazioni ed alla via pedonale. Sensibili alle esigenze del cliente. Noi avevamo richiesto una sedia a rotelle ed hanno provveduto a farcela trovare al nostro arrivo.

Dear Franca,

Thank you for taking the time to share your feedback.
We are delighted to read that the service lived up to your expectations. It was our pleasure to make your stay comfortable in every aspect.
We look forward to welcoming you again.

Best regards,
Zsolt Murvai
Front Office Manager
By Ahmet hoş
Reviewed: 2 years ago (15/10/2024)
Date of experience: 10/2024

Perfect

Dear Ahmet,

Thank you for your feedback!
We're glad to hear that everything was perfect during your stay.
Your breakfast offering recommendations are appreciated, and we will take them into account as we strive to improve upon this.
We hope to welcome you back again soon!

Best regards,
Adam Vendel
Front Office Supervisor
By Dinos
Reviewed: 2 years ago (15/10/2024)
Date of experience: 10/2024

Very good

Dear Dinos,

Thank you for your review!
We're pleased to know you had a very good experience with us.
We hope to welcome you back on your next visit to Budapest!

Best regards,
Adam Vendel
Front Office Supervisor
By Barrij Milan
Reviewed: 2 years ago (14/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (13/10/2024)
Date of experience: 10/2024

Excellent. Would stay again.

Dear Strange,

Thank you for your kind words!
We're delighted to hear you had an excellent stay and would return.
We look forward to welcoming you again!

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (06/10/2024)
Date of experience: 10/2024

ottimo soggiorno, reception disponibile anche per il deposito bagagli post check out, assolutamente un ottimo albergo

Dear Palleschi,

Thank you very much for your positive feedback and for sharing your experience with us!
We're happy to hear that you enjoyed your stay.
We’ve also taken note of your comment regarding the "sweet" selection at breakfast, and we will work on improving to offer more options.

We look forward to welcoming you back to our hotel in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (05/10/2024)
Date of experience: 10/2024

Hôtel très bien situé. Personnel agréable et serviable. Bon petit déjeuner

Dear Brandt,

Thank you for your kind feedback.
We're happy to hear you enjoyed the hotel's location, found the staff pleasant, and appreciated the breakfast.

We look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Rudy
Reviewed: 2 years ago (03/10/2024)
Date of experience: 09/2024

OK. The location is good, on the Pest side, close to restaurants and pedestrian streets. The hotel is on a quiet street. Our room has no views, but we arrive there only to sleep, so we did not mind closing the curtains that looked to a wall.
The place was quiet, and that was a plus, since we have to go to bed at 7PM, due to an early fly.
The room size was OK, on the smaller size, but it has a closet to store and hang our cloths.
There was room cleaning every day, and we have fresh clean towels every day.
The shower was a walk in, so it was no dangerous tub to climb.
The breakfast need improvement.

Dear Rudy,

Thank you for your detailed feedback.
We're glad to hear you appreciated the location and quiet atmosphere of our hotel, as well as the daily room cleaning and fresh towels.
Your comments regarding breakfast are particularly valuable, and we regret to hear that it didn't meet your expectations. We're working on improving our breakfast offerings, including adding more variety and freshness.

We hope to welcome you back and offer you a better experience next time.
Best regards,
Adam Vendel
Front Office Supervisor
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