La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,819 reviews across 9 portals
:
By Ahmet hoş
Reviewed: 2 years ago (15/10/2024)
Date of experience: 10/2024

Perfect

Dear Ahmet,

Thank you for your feedback!
We're glad to hear that everything was perfect during your stay.
Your breakfast offering recommendations are appreciated, and we will take them into account as we strive to improve upon this.
We hope to welcome you back again soon!

Best regards,
Adam Vendel
Front Office Supervisor
By Dinos
Reviewed: 2 years ago (15/10/2024)
Date of experience: 10/2024

Very good

Dear Dinos,

Thank you for your review!
We're pleased to know you had a very good experience with us.
We hope to welcome you back on your next visit to Budapest!

Best regards,
Adam Vendel
Front Office Supervisor
By Barrij Milan
Reviewed: 2 years ago (14/10/2024)
Date of experience: 10/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (13/10/2024)
Date of experience: 10/2024

Excellent. Would stay again.

Dear Strange,

Thank you for your kind words!
We're delighted to hear you had an excellent stay and would return.
We look forward to welcoming you again!

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (06/10/2024)
Date of experience: 10/2024

ottimo soggiorno, reception disponibile anche per il deposito bagagli post check out, assolutamente un ottimo albergo

Dear Palleschi,

Thank you very much for your positive feedback and for sharing your experience with us!
We're happy to hear that you enjoyed your stay.
We’ve also taken note of your comment regarding the "sweet" selection at breakfast, and we will work on improving to offer more options.

We look forward to welcoming you back to our hotel in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (05/10/2024)
Date of experience: 10/2024

Hôtel très bien situé. Personnel agréable et serviable. Bon petit déjeuner

Dear Brandt,

Thank you for your kind feedback.
We're happy to hear you enjoyed the hotel's location, found the staff pleasant, and appreciated the breakfast.

We look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Rudy
Reviewed: 2 years ago (03/10/2024)
Date of experience: 09/2024

OK. The location is good, on the Pest side, close to restaurants and pedestrian streets. The hotel is on a quiet street. Our room has no views, but we arrive there only to sleep, so we did not mind closing the curtains that looked to a wall.
The place was quiet, and that was a plus, since we have to go to bed at 7PM, due to an early fly.
The room size was OK, on the smaller size, but it has a closet to store and hang our cloths.
There was room cleaning every day, and we have fresh clean towels every day.
The shower was a walk in, so it was no dangerous tub to climb.
The breakfast need improvement.

Dear Rudy,

Thank you for your detailed feedback.
We're glad to hear you appreciated the location and quiet atmosphere of our hotel, as well as the daily room cleaning and fresh towels.
Your comments regarding breakfast are particularly valuable, and we regret to hear that it didn't meet your expectations. We're working on improving our breakfast offerings, including adding more variety and freshness.

We hope to welcome you back and offer you a better experience next time.
Best regards,
Adam Vendel
Front Office Supervisor
By Siklósi
Reviewed: 2 years ago (02/10/2024)
Date of experience: 09/2024

Nagyon jó helyen. Jó szolgáltatással. Parkoló az üzletházban drága, szállodavendégek kaphatnának jelentős kedvezményt.

Kedves Siklósi úr!

Köszönjük a visszajelzését.
Többször próbálkoztunk megállapodni a mellettünk lévő parkolóházzal, a vendégeink kényelme érdekében, de sajnos nem voltak nyitottak az együttműködésre. Sajnáljuk, a parkolással járó kellemetlenségeket.
Várjuk vissza Önt szeretettel a szállodánkban.

Üdvözlettel,
Murvai Zsolt
By Léránt László
Reviewed: 2 years ago (30/09/2024)
Date of experience: 09/2024

A reggeli szerény, sőt szegényes. Az, hogy nincs egy parkolójuk, a pesti belvárosban hagyján. De hogy egy talpalattnyi helyet sem biztosítanak a ki- és beszálláshoz, kipakoláshoz, azt nem lehet szó nélkül hagyni. A simaliba alkalmazottjai pedig bunkó módon hajtják el a csak kérdezni óhajtó hotelvendégeket. Összességében a szobán és az elhelyezkedésén kívül a szálloda nem érdemel 4csillagot.

Kedves Léránt úr!

Köszönjük a visszajelzését valamint, hogy megosztotta velünk tapasztalatait.
Sajnálattal hallom, hogy a reggelivel kapcsolatos élményei nem feleltek meg az elvárásainak.
A melletünk elhelyezkedő étterem alapvető irányelve, hogy minden vendéget tisztelettel és udvariasan fogadják, ezért különösen sajnálatos, hogy ezzel ellentétes élményben volt része.
Továbbítani fogjuk az illetékes igazgató felé.

Többször próbálkoztunk megállapodni a mellettünk lévő parkolóházzal, a vendégeink kényelme érdekében, de sajnos nem voltak nyitottak az együttműködésre. Sajnáljuk, a parkolással járó kellemetlenségeket.
Várjuk vissza Önt szeretettel a szállodánkban.

Üdvözlettel,
Vendel Ádám
Front Office Supervisor
By Kirschner, Schabauer
Reviewed: 2 years ago (30/09/2024)
Date of experience: 09/2024

Sehr schönes zentral gelegenes Hotel. Gut für Stadtbesichtigung

Dear Kirschner,

Thank you for your positive feedback!
We're glad you enjoyed our centrally located hotel and found it convenient for sightseeing.

We appreciate your suggestion regarding breakfast. We're currently in the process of renovating our breakfast room, if you have any specific suggestions for our breakfast offerings, we would love to hear them!

We hope to welcome you again in the future!
Best regards,
Adam Vendel
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