La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,819 reviews across 9 portals
:
By ILANA
Reviewed: 2 years ago (15/09/2024)
Date of experience: 09/2024

We loved the location, on the Vaci utca corner. Everything you need is nearby. The staff was very friendly, Although the hotel is centrally located it is very quite. Loved our stay and definetaly will recommend to our friends.

Dear Ilana,

Thank you for your lovely review!

We’re thrilled to hear that you enjoyed our location and found everything you needed close by.
It's great to know that our staff made a positive impression and that you had a quiet and relaxing stay.

We appreciate your recommendation and look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By María Raquel
Reviewed: 2 years ago (14/09/2024)
Date of experience: 09/2024

Buena

Dear María,

Thank you for your detailed feedback.
I’m sorry to hear that the shower size, as well as the cleanliness, did not meet your expectations. We will forward all the issues you brought up to our housekeeping team.

Regarding breakfast, we appreciate your suggestion about adding more fruit. We understand that preferences vary, and we’ll take your feedback into account to improve our offerings.

Thank you again for sharing your experience and we hope these did not prevent you from having a good time in Budapest.
We hope to have the opportunity to provide you with a better stay in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (11/09/2024)
Date of experience: 09/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (08/09/2024)
Date of experience: 09/2024

Veldig bra. Beliggenhet var perfekt. Veldig hyggelig og hjelpsom personale

Dear Hoiland,

Thank you for your positive feedback!
We’re glad to hear that you found our location perfect and our staff very nice and helpful.

We look forward to welcoming you back for another great stay!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (07/09/2024)
Date of experience: 09/2024

Trevlig personal, centralt läge och bra lokaler.

Dear Scheerlink,

Thank you for your kind review!
We're delighted to hear that you enjoyed our central location, friendly staff.
We will certainly consider your suggestion regarding the breakfast as we continue to improve our offerings.

We hope to welcome you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By סגולה
Reviewed: 2 years ago (07/09/2024)
Date of experience: 09/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (06/09/2024)
Date of experience: 09/2024

Hotel in Great location and very clean. Staff very helpful

Dear Hughes,

Thank you for your kind review!
We’re glad you enjoyed our great location, clean rooms, and found our staff to be helpful.
We noticed you rated the breakfast 4/5, if you have any suggestions we would love to hear from you!

We look forward to welcoming you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Tóth Ágnes
Reviewed: 2 years ago (04/09/2024)
Date of experience: 09/2024

Ár-érték arányban kedvező volt. A személyzet nagyon udvarias és segítőkész. Ami személyszerint nekünk a legjobban tetszett, hogy rugalmasak voltak mindenben , kérdésünkre azonnal kaptunk választ, segítséget. És iszonyat jó illat van az egész szállodában. Azért emelem ki, mert jó pár helyen voltunk már és találkoztunk dohos szagú, kellemetlen illatú hotelekkel.

Kedves Ágnes,

Köszönjük szépen a kedves szavakat és az értékelést!
Nagyon örülünk, hogy elégedettek voltak a szállodánk ár-érték arányával, valamint a személyzetünkkel. Külön öröm számunkra, hogy a rugalmasságunk és a gyors reakcióink pozitív benyomást tettek Önökre.

Reméljük, hogy a jövőben ismét vendégeink között köszönthetjük majd Önöket!
Üdvözlettel,
Vendel Ádám
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (04/09/2024)
Date of experience: 09/2024

Très bon emplacement
Très bonne literie
Très calme
Très bon séjour

Dear Serriere,

Thank you for your kind words!
We’re delighted to hear that you enjoyed our excellent location, comfortable bedding, and the quiet atmosphere. Your comment on the breakfast is much appreciated, as we are always looking for ways to improve our offerings.
All in all, it’s wonderful to know you had a very good stay with us.

We look forward to welcoming you back soon!
Best regards,
Adam Vendel
Front Office Supervisor
By Félix Jiménez
Reviewed: 2 years ago (01/09/2024)
Date of experience: 08/2024

Buena experiencia

Dear Felix,

Thank you for your feedback and for sharing your experience with us.
We're glad to hear you had a good overall experience and enjoyed the quality of our breakfast.

We understand that a wider variety can make for a more enjoyable experience, especially during longer stays. We’ll certainly consider your input as we look to enhance our breakfast options.

We hope to have the opportunity to welcome you back and provide an even better experience in the future.
Best regards,
Adam Vendel
Front Office Supervisor
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