La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,819 reviews across 9 portals
:
By Quentin
Reviewed: 2 years ago (11/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (09/08/2024)
Date of experience: 08/2024

Molto sereno, camere confortevoli e silenziose

Dear Rolleri,

Thank you for your kind words!
We're pleased to hear that you found our rooms peaceful, comfortable, and quiet.

We look forward to welcoming you back for another relaxing stay!
Best regards,
Adam Vendel
Front Office Supervisor
By Ugur
Reviewed: 2 years ago (09/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Ирина
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Хочу сказать огромное спасибо Каталине(на ресепшене)помогала во все вопросах.

Dear Irina,

Thank you for your feedback.
We’re glad to hear that Cate at the reception was so helpful and made your stay more enjoyable.

We apologize for the issues you encountered with the trash can under the bed and the breakfast room. We appreciate your comments on the space and service during breakfast. We will address these concerns to improve our guests' experience.

We hope to have the opportunity to provide you with a better stay in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Eleonora Piras
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Complessivamente discreto, da un hotel 4 stelle mi aspettavo molta più qualità nei servizi, personale e pulizia.
Per la posizione ottima, molto centrale.

By Maurizio
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Molto buono

Dear Maurizio,

Thank you for your positive feedback!
We’re glad to hear that you had a very good experience with us.

We look forward to welcoming you back in the future!
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (03/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Cristiana
Reviewed: 2 years ago (03/08/2024)
Date of experience: 08/2024

Ottima posizione, staff ottimo, molto carino

Dear Cristiana,

Thank you for your kind words!
We're delighted to hear that you enjoyed our great location and staff.

We hope to welcome you back for another nice stay in the future!
Best regards,
Adam Vendel
Front Office Supervisor
By Symeon
Reviewed: 2 years ago (01/08/2024)
Date of experience: 07/2024

Guest has not commented on review

By Andrew Carter
Reviewed: 2 years ago (29/07/2024)
Date of experience: 07/2024

Very hard to find fault with the hotel. Great location, very quiet and clean, excellent personal service.

Dear Andrew,

Thank you for your fantastic review!
We're delighted to hear that you found it hard to find fault with our hotel.
It's great to know that you appreciated our great location, quiet atmosphere, and excellent personal service.
Thank you for your understanding of the replenishment at breakfast during busy periods.

We look forward to welcoming you back for another exceptional stay!
Best regards,
Adam Vendel
Front Office Supervisor
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