La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,817 reviews across 9 portals
:
By Andreas Phylactou
Reviewed: 2 years ago (21/02/2024)
Date of experience: 02/2024

It was a very pleasant stay

Dear Andreas Phylactou,

We're delighted to hear that your stay was very pleasant.
Thank you for choosing our hotel. We hope to welcome you back in the future.

Best regards,
Adam Vendel
Front Office Supervisor
By Pablo
Reviewed: 2 years ago (21/02/2024)
Date of experience: 02/2024

Dejando de lado que había olor a desagüe en el corredor por de los cuartos por arreglos que estaban haciendo todo estuvo bien

Dear Pablo,

Thank you for your feedback.
We to hear of the inconvenience caused by the smell of sewage due to ongoing repairs.
We appreciate your understanding.

We hope to have the opportunity to welcome you back again after all the repairs are done.
Best regards,
Adam Vendel
Front Office Supervisor
By Alexia
Reviewed: 2 years ago (13/02/2024)
Date of experience: 02/2024

El hotel es bueno en general. Tiene una ubicación maravillosa. El servicio y la atención del personal es muy bueno. La calidad del desayuno es espectacular. Sin embargo, el confort de las habitaciones es menor del esperado. La cama es incómoda. La TV es pequeña y los canales son limitados. Tampoco hay ningún sistema de chromecast o smart TV disponible.

Dear Alexia,

Thank you for sharing your feedback with us.
We're pleased to hear that you found the hotel to be a good choice. Highliting our wonderful location and excellent service, as well as the attention from the staff. We're also glad you enjoyed the quality of the breakfast.

We regret to hear that we had fallen short of your expectations regarding the room's amenities, channel selection and chromecast. We will take it into consideration as we work towards improvements.

We appreciate your feedback and hope to have the opportunity to host you again.
Best regards,
Adam Vendel
Front Office Supervisor
By Jose Antonio
Reviewed: 2 years ago (12/02/2024)
Date of experience: 02/2024

Muy buena

Dear Jose Antonio,

Thank you for your positive feedback.
We're glad to hear that you had a very good experience.

We look forward to the pleasure of hosting you again.
Best regards,
Adam Vendel
Front Office Supervisor
By Ruthi or
Reviewed: 2 years ago (09/02/2024)
Date of experience: 02/2024

I like it very much

Dear Ruthi Or,

Thank you for your feedback.
We're delighted to hear that you liked your experience with us.

If there are any specific aspects you particularly enjoyed, please feel free to let us know.
We appreciate your feedback and look forward to the pleasure of hosting you again.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (07/02/2024)
Date of experience: 02/2024

L'unica cosa positiva è la posizione ma pagare un 3 stelle per un 4 stelle non va bene.

Dear Palermo,

Thank you for sharing your feedback.
We appreciate your mention of the positive aspect regarding the location.

However, we regret to hear if your experience did not meet your expectations.
We take your comments seriously.

If there are any specific details you'd like to share or if there are ways we can address your concerns and make your future visits more enjoyable, please feel free to let us know.

Thank you for choosing us, and we hope to have the chance to provide a more satisfying experience in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (06/02/2024)
Date of experience: 02/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

Lovely clean hotel with friendly staff. We had a good experience

Dear Burke,

Thank you for your feedback.
We are delighted to learn that you had a pleasant stay with us.
Your kind words are very much appreciated
.
We hope to have the pleasure of welcoming you again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Asmaa Göcer
Reviewed: 2 years ago (05/02/2024)
Date of experience: 02/2024

good.

Dear Asmaa,

Thank you for taking the time to share your feedback.

If there are any specific aspects you particularly enjoyed or if there are ways we can make your future visits even more enjoyable, please feel free to let us know.
We value your feedback and look forward to hosting you again.

Best regards,
Adam Vendel
Front Office Supervisor
By Christos Kalyviotis
Reviewed: 2 years ago (01/02/2024)
Date of experience: 01/2024

Very nice hotel, great staff with big smile and helpfull. Everything was excellent. Thank you all!!!

Dear Christos,

Thank you for sharing your positive feedback.
We're thrilled to hear that our hotel and staff made your stay excellent.
Your kind words are truly appreciated, and we're grateful for the opportunity to have hosted you.

Thank you for choosing us, and we look forward to the pleasure of welcoming you back.
Best regards,
Adam Vendel
Front Office Supervisor
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