La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,817 reviews across 9 portals
:
No Public Name
Reviewed: 3 years ago (11/01/2024)
Date of experience: 01/2024

The hotel is in a fantastic location. The rooms were clean, quite spacious and a great place to relax after hours of walking the city. The staff were really friendly and helpful and gave us an early check-in at no extra cost. Would highly recommend

Dear Guest,

Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed our fantastic location, clean and spacious rooms, and the friendly service from our staff.
Providing an excellent guest experience is our priority, and your recommendation means a lot to us.
We hope to have the pleasure of welcoming you back for another enjoyable stay.

Best regards,
Zsolt Murvai
Front Office Manager
No Public Name
Reviewed: 3 years ago (10/01/2024)
Date of experience: 01/2024

dostalam pokoj inny niz na prezentowanym zdjeciu, zdecydowanie mniejszy i z malym oknem. pani sprzatajaca nie zminiala recznikow i nie dodala kosmetyków w lazience , mino ze o to prosilam.

By Christina vrettou
Reviewed: 3 years ago (09/01/2024)
Date of experience: 01/2024

I was very satisfied from my experience

Dear Vrettou,

Thank you for sharing your positive experience.
We're thrilled to hear that you were very satisfied.

Regarding the decaffeinated coffee, at the reception we have specific capsules for decaffeinated coffee, but not at the breakfast. We appreciate your feedback, we'll take it into consideration, if you have additional suggestions, please feel free to let us know.

Thank you for choosing us, and we look forward to welcoming you again.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (08/01/2024)
Date of experience: 01/2024

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (07/01/2024)
Date of experience: 01/2024

Ottimo hotel in posizione centrale. Ben insonorizzate e pulite le camere, colazione ricca e personale molto cortese.

Dear Guest,

Thank you for your positive feedback.
We're thrilled to hear that you had an excellent experience at our hotel.
It's wonderful that you found our central location, well soundproofed and clean rooms, rich breakfast, and very friendly staff to your satisfaction.

We look forward to the opportunity to welcome you back for another excellent stay. Thank you for choosing us.
Best regards,
Adam Vendel
Front Office Supervisor
By Paolo
Reviewed: 3 years ago (06/01/2024)
Date of experience: 12/2023

Molto soddisfacente

Dear Paolo,

Thank you for sharing your feedback.
We're pleased to hear that your experience was very satisfying.

Thank you for choosing us, we look forward to the opportunity to welcome you back.
Best regards,
Adam Vendel
Front Office Supervisor
By Sandra Bauer
Reviewed: 3 years ago (03/01/2024)
Date of experience: 01/2024

Sehr gute Lage, alle Sehenswürdigkeiten gut zu Fuß erreichbar. Das Frühstück war sehr gut. Kleines Manko: Die Matratzen waren viel zu weich und es wäre gut wenn es ein besseres Licht im Zimmer geben würde. Alles in allem aber trotzdem sehr empfehlenswert.

Dear Sandra Bauer,

Thank you for taking the time to share your feedback.
We're pleased to hear that you enjoyed our very good location and that you found the breakfast to be very good.

We appreciate your constructive comments regarding the mattresses and the lighting in the room. Your feedback is valuable, and we will certainly take it into consideration as we aim to continuously improve.

We're grateful for your recommendation, and we hope to have the opportunity to welcome you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Vesselina Gatcheva
Reviewed: 3 years ago (03/01/2024)
Date of experience: 01/2024

We are more than happy! We would definitely come back again!

Dear Vesselina Gatcheva,

Thank you for sharing your positive feedback!
We're thrilled to learn that you are more than happy with your stay at our hotel. Your satisfaction is our utmost priority, and we're delighted to know that you would definitely come back again.

We appreciate your kind words and look forward to the opportunity to welcome you back for another wonderful stay.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (02/01/2024)
Date of experience: 12/2023

Good

No Public Name
Reviewed: 3 years ago (31/12/2023)
Date of experience: 12/2023

Ok

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