La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,797 reviews across 11 portals
:
By Galit
Reviewed: 2 years ago (04/09/2023)
Date of experience: 09/2023

The help in the resection was excellent

Dear Galit,

Thank you for your kind words about our reception team. We're delighted to hear that you found their assistance to be excellent. Our staff takes pride in providing exceptional service to ensure our guests have a pleasant stay.

We look forward to hosting you again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Alessandro
Reviewed: 2 years ago (03/09/2023)
Date of experience: 08/2023

Tutto perfetto. Camera ampia, pulita. Colazione ottima. Location perfetta.

Dear Alessandro,

We're delighted to hear your wonderful feedback.
It's great to know that you enjoyed our spacious and clean room, as well as the excellent breakfast we provide.
We appreciate your positive comments and look forward to welcoming you back on your next visit.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (29/08/2023)
Date of experience: 08/2023

Alles wunderbar!

Dear Guest,

We are delighted to hear that you had a wonderful stay with us!
Thank you for your positive feedback.
We hope to welcome you back soon.

Best regards,
Adam Vendel
Front Office Supervisor
By Alenezi Osamah
Reviewed: 2 years ago (28/08/2023)
Date of experience: 08/2023

It was unforgettable experience :)

Dear Alenezi,

We're thrilled to hear that you had an unforgettable experience with us! Thank you for choosing our hotel. If you ever decide to visit again, we'll be more than happy to welcome you back.

Best regards,
Adam Vendel
Front Office Supervisor
By david
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

very good

No Public Name
Reviewed: 2 years ago (25/08/2023)
Date of experience: 08/2023

Supert!

By Erdősi Tibor
Reviewed: 2 years ago (24/08/2023)
Date of experience: 08/2023

Inkább 3 csillag
A hajnali téves tűzriadóra azt mondták hogy : van ilyen!
Hát 2 éj 135 e Ft+ parkoló 26600Ft
A hűtő nem hűtött, a wc/ tusolóban nem ment az elszívó……

Kedves Erdősi Tibor!

Köszönjük, hogy megosztotta velünk észrevételeit. Sajnálattal halljuk, hogy nem sikerült teljes mértékben megfelelnünk elvárásainak. Az említett problémákat feljegyeztük, és továbbítjuk a megfelelő osztályoknak a szükséges intézkedések érdekében. Mindig törekszünk a javulásra és a vendégeink elégedettségére.

Köszönjük, hogy szállodánkat választotta, és reméljük, hogy a jövőben lehetőségünk lesz visszontlátni, és akkor pozitívabb élményben lesz része.
Tisztelettel,
Vendel Ádám
Front Office Supervisor
By Louie Horvath
Reviewed: 2 years ago (23/08/2023)
Date of experience: 08/2023

Super nice, clean, perfect location. Left my white gold gucci wedding ring there which I realized several hours after checking out. Called the hotel and the cleaning crew returned it to the front desk, and I got it back a day later. Wow!

Dear Horvath,

Thank you for your feedback.
We're thrilled to hear that you had a super nice and clean stay with us, and that our perfect location suited your needs.
We're also pleased that our staff was able to assist with the return of your lost wedding ring. Your kind words are greatly appreciated.

We hope to welcome you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By SAMI AHMED
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

Just great

Dear Ahmed,

Thank you for your feedback.
We're glad to hear that you had a great experience with us.
We look forward to hosting you again in the future.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 2 years ago (22/08/2023)
Date of experience: 08/2023

The location was so convenient. The staffs were very kind. The room were clean and sufficient to stay. One small point that the door knob between living and bath room was broken. It was not a big problem to stay, but I think it should be repaired. Air conditioner was so helpful.

Dear Guest,

Thank you for your feedback.
We're delighted that you found our location convenient and our staff kind.
We appreciate your comments about the cleanliness of the room and the efficiency of the air conditioner.
We regret to hear of the broken door knob, and we will address this issue promptly. We're pleased that it didn't significantly impact your stay.

We hope to welcome you back in the future for another comfortable stay.
Best regards,
Adam Vendel
Front Office Supervisor
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