La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,768 reviews across 11 portals
:
By Lee Henderson
Reviewed: 3 years ago (25/09/2023)
Date of experience: 09/2023

The hotel is situated in the perfect position in the city and close to all bars and restaurants. Very comfortable bed and very quiet.

Dear Henderson,

Thank you for your feedback.
We're pleased to hear that you found our hotel's location great and that you enjoyed a comfortable and peaceful night's sleep.

We hope to welcome you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Paul
Reviewed: 3 years ago (23/09/2023)
Date of experience: 09/2023

Superb. Great location. Excellent service from all staff. Good value for money. Highly recommended.

Dear Paul,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a superb stay and found our hotel to be in a great location with excellent service from our staff. It's wonderful to know that you found it to be good value for money and highly recommendable.

We look forward to the pleasure of welcoming you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (23/09/2023)
Date of experience: 09/2023

Passé une entrée un peu camouflée, un espace agréable dans un immeuble d’époque. Les chambres sont spacieuses et décorées avec goût. Excellente literie. Service parfait et personnel très souriant et très aimable.
Une bouilloire dans la chambre serait un plus.
La machine Nespresso est un vrai bonheur !
Nous reviendrons sûrement 👍

Dear Guest,

Thank you for sharing your feedback about your recent stay with us. We are thrilled to read that you had a pleasant experience, enjoyed our spacious rooms, and found our service to be perfect with our friendly staff.

We appreciate your suggestion about adding a kettle to the room, allow me to note that extra amenities like this may be provided upon request. We will definitely pay closer attention to informing our guests about such options in the future.

Furthermore, we are pleased that you had a positive experience with our breakfast. Your feedback is valuable to us, and we aim to continuously improve to provide our guests with the best possible experience.

We look forward to welcoming you back on your next visit, and thank you for choosing our hotel.
Best regards,
Adam Vendel
Front Office Supervisor
By Monica Persson
Reviewed: 3 years ago (22/09/2023)
Date of experience: 09/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (15/09/2023)
Date of experience: 09/2023

Lovely hotel
Centrally located
Staff so friendly and gave us lots of information about the area.

Dear Guest,

Thank you for your positive feedback.
We're delighted to hear that you had a lovely experience. Our staff takes great pride in providing excellent service.

We look forward to welcoming you back for another pleasant stay in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Yamel charruf
Reviewed: 3 years ago (12/09/2023)
Date of experience: 09/2023

Excelente

No Public Name
Reviewed: 3 years ago (12/09/2023)
Date of experience: 09/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (09/09/2023)
Date of experience: 09/2023

Hotel muy bien situado y muy tranquilo, silencioso.

Dear Guest,

Thank you for your feedback!
We're delighted to hear that you found our hotel to be well-located and peaceful.
We hope to have the pleasure of hosting you again in the future.

Best regards,
Adam Vendel
Front Office Supervisor
By Alfi lebovitz
Reviewed: 3 years ago (07/09/2023)
Date of experience: 09/2023

Guest has not commented on review

By Sue
Reviewed: 3 years ago (07/09/2023)
Date of experience: 09/2023

Excellent. And the team at the front desk were spectacular. Very patient, they answered all my questions and helped me find my way around and get taxis when needed!

Dear Sue,

Thank you for your kind words!
We're delighted to hear that you had an excellent stay with us and that our front desk team provided you with exceptional service.
If you ever find yourself back in Budapest, we'd love to welcome you again.

Best regards,
Adam Vendel
Front Office Supervisor
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