La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,817 reviews across 9 portals
:
No Public Name
Reviewed: 3 years ago (07/11/2023)
Date of experience: 11/2023

100‎%‎

No Public Name
Reviewed: 3 years ago (07/11/2023)
Date of experience: 10/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (05/11/2023)
Date of experience: 11/2023

Had a very pleasant stay.

Dear Guest,

Thank you for sharing your experience at our hotel.
We are delighted to hear that you had a very pleasant stay with us. Our team works hard to ensure that all our guests have a comfortable and enjoyable experience, and it's always gratifying to receive positive feedback.

We look forward to the opportunity of hosting you again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Giorgia
Reviewed: 3 years ago (05/11/2023)
Date of experience: 11/2023

Lo consiglierei per il costo, per la pulizia e per la posizione ma non per la colazione. Ci tornerei senza pagare la colazione .

Dear Giorgia,

Thank you for taking the time to provide your feedback.
We're glad to know that you found our hotel to be a good choice. Your recommendation is greatly appreciated.

We're concerned to hear that the breakfast experience did not meet your expectations. We will certainly take these points into consideration as we continuously strive to improve our services.

Regarding your comment about the "little attention to the customer," we're genuinely sorry that you felt this way. If you could provide us with more details about what led to this perception, it would be very helpful.

If you decide to stay with us again in the future, please do not hesitate to communicate any special requests or preferences to ensure a more enjoyable stay.
Best regards,
Adam Vendel
Front Office Supervisor
By Emy
Reviewed: 3 years ago (02/11/2023)
Date of experience: 11/2023

Muy buena cumple mis expectativas

Dear Emy,

Thank you for your review.
We are pleased to hear that your experience at our hotel met your expectations.
We hope to welcome you back in the future.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

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By Daniel
Reviewed: 3 years ago (01/11/2023)
Date of experience: 10/2023

I felt good.

Dear Daniel,

Thank you for sharing your feedback.
We are pleased to hear that you had a good experience during your stay.
We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (29/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By Sofi
Reviewed: 3 years ago (27/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By Nikolai
Reviewed: 3 years ago (25/10/2023)
Date of experience: 10/2023

Very good.

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