La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,817 reviews across 9 portals
:
No Public Name
Reviewed: 3 years ago (12/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By Roberta
Reviewed: 3 years ago (11/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By Elena
Reviewed: 3 years ago (10/10/2023)
Date of experience: 10/2023

Estancia muy satisfactoria. Hemos estado muy a gusto. La habitación era increíble. Muy confortable. El desayuno muy rico y completo. Personal amable. Localización muy buena. En definitiva, muy recomendable.

Dear Elena,

Thank you for choosing to stay with us and for taking the time to share your feedback.
We are thrilled to hear that you had a very satisfactory stay at our hotel.
It's fantastic to know that you found your room comfortable and enjoyed the rich and complete breakfast.

We appreciate your recommendation. It was a pleasure hosting you, and we look forward to welcoming you back in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Mirjana
Reviewed: 3 years ago (10/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By Saša
Reviewed: 3 years ago (09/10/2023)
Date of experience: 10/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (09/10/2023)
Date of experience: 10/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (07/10/2023)
Date of experience: 10/2023

Guest has not commented on review

By Vincenzo
Reviewed: 3 years ago (07/10/2023)
Date of experience: 10/2023

Ottimo soggiorno.

Dear Vincenzo,

Thank you for your positive feedback about your stay. We're delighted to hear that you had a great experience.
We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Best regards,
Adam Vendel
Front Office Supervisor
By Ayelet
Reviewed: 3 years ago (05/10/2023)
Date of experience: 10/2023

Our experience at the hotel is excellent The location is superb The service is good. Nice and clean rooms

Dear Ayelet,

Thank you for taking the time to share your positive experience.
We are delighted to hear that you found our location superb and our service good.
Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.

Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (05/10/2023)
Date of experience: 10/2023

nice on the hole but one of th member stuff was not honest wuth me i asked him to pay for extra hours but he said that you were fully booked (a young man )/ when i askedtheother one who was older than him he agreed right away. it is my second time in a half year here in your hotel which means i like this place .

Dear Guest,

Thank you for your feedback, and we appreciate your continued patronage at our hotel.
We are pleased to hear that your overall impression of our hotel is positive.
We apologize for any inconvenience caused by the miscommunication you experienced with one of our team members. All extra inquiries, such as extended check out are subject to availability.

Your satisfaction is important to us, and we look forward to welcoming you back on your next visit.
Best regards,
Adam Vendel
Front Office Supervisor
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