La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,767 reviews across 11 portals
:
By Micheal J. Logtenberg
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Ankom hotellet klokken 00:10 og fikk en hyggelig & varm velkomm!

Dear Michael J. Logtenberg,

Thank you for your kind feedback!
We are delighted to have provided you with a nice and warm welcome.
We hope you had a pleasant stay with us and look forward to welcoming you back in the future.

Best regards,
Zsolt Murvai
Front Office Manager
No Public Name
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Only noticed one issue when we entered the room and did a walk thru, the shower needs to be better cleaned- the grout had some mold and also some black mold around the bottom of the doors and track. Other than that- room was fine, breakfast was fine.

Dear Guest,

Thank you for taking the time to provide your feedback.
We appreciate your comments regarding the cleanliness of the shower. Please accept our apologies for any oversight in this matter. Rest assured, we will address this with our housekeeping team to ensure such issues are rectified promptly.

We are glad to hear that aside from this, you found everything else to be fine. Your satisfaction is important to us, and we are committed to providing a comfortable and enjoyable experience for all our guests.

Thank you for bringing the this to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future.

Best regards,
Zsolt Murvai
Front Office Manager
By Aladdin Khatib
Reviewed: 3 years ago (29/07/2023)
Date of experience: 07/2023

We have been very happy to stay in the hotel

By Lena Friberg
Reviewed: 3 years ago (28/07/2023)
Date of experience: 07/2023

Väldigt trevligt hotell med bra, trevlig och hjälpsam personal. Köpte biljetter till bad och båttur från Receptionen och det ordnades snabbt och smidigt.

Dear Lena Friberg,

Thank you for your kind review. We are thrilled to hear that you enjoyed your stay and found our staff to be friendly and helpful. We are glad that we could assist you in arranging your activities smoothly.

We are grateful for your positive feedback, and we look forward to welcoming you back for another perfect stay.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (27/07/2023)
Date of experience: 07/2023

Excellent. Hotel lovely, clean at all times. Breakfast varied. All staff professional, helpful and polite. Will definitely be returning

Dear Guest,

Thank you for taking the time to share your feedback. We are thrilled to hear that you had an excellent experience at our hotel.

We are delighted to know that you found our hotel lovely and clean throughout your stay. We are pleased that you enjoyed the variety offered at breakfast, and we are happy to have provided professional, helpful, and polite service during your time with us.

Thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding stay in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 3 years ago (25/07/2023)
Date of experience: 07/2023

Very good

By Milan
Reviewed: 3 years ago (25/07/2023)
Date of experience: 07/2023

Guest has not commented on review

By Artis Jurcins
Reviewed: 3 years ago (22/07/2023)
Date of experience: 07/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (22/07/2023)
Date of experience: 07/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (21/07/2023)
Date of experience: 07/2023

Guest has not commented on review

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