La Prima Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,896 reviews across 9 portals
:
No Public Name
Reviewed: 6 months ago (23/03/2026)
Date of experience: 03/2026

Excellent stay in a well appointed ,clean and comfortable hotel.

Plenty of breakfast choice and we enjoyed our stay. Staff were all friendly and helpful .

Dear Frankpitt,

Thank you very much for your kind review.
We are delighted to read that you had an excellent stay and found the hotel clean, comfortable, and well appointed. It is also wonderful to know that you enjoyed the breakfast selection and experienced friendly and helpful service from our team.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 6 months ago (21/03/2026)
Date of experience: 03/2026

Guest has not commented on review

By Kristina
Reviewed: 6 months ago (20/03/2026)
Date of experience: 03/2026

Excelente atención y servicio, súper amables y nos dejaron acceder antes a la habitación

Dear Kristina,

Thank you very much for your kind feedback.
We are delighted to read that you experienced excellent service from our team.
At the same time, we note your comments regarding the size of the shower and the pillows. Your feedback is valuable and helps us continue improving the comfort of our rooms.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Nerey
Reviewed: 6 months ago (20/03/2026)
Date of experience: 03/2026

Nuestra experiencia en general ha sido muy satisfactoria. Destacaría la limpieza y comodidad de las habitaciones y sobre todo el trato del personal del hotel, tanto de las personas de recepción como las que atienden durante el desayuno. Todos son muy amables y serviciales. Nos han ayudado en todo momento solventando nuestras necesidades. A demás la localización del hotel es muy buena, está en pleno centro, puedes ir caminando fácilmente a cualquier parte de interés de la ciudad. En poco tiempo llegas a los sitios más emblemáticos. Volveríamos sin dudarlo de nuevo y recomendamos absolutamente el hotel a todas las personas que visiten Budapest

Dear Nerey,

Thank you very much for your detailed and kind review.
We are delighted to read that you had a very satisfactory stay, including the friendly and helpful service provided by our team. It is also wonderful to know that our central location made it easy for you to explore the city and its main attractions. We appreciate your comment regarding the size of the coffee cups at breakfast, as feedback like this helps us improve our service.

We truly value your recommendation and look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 6 months ago (19/03/2026)
Date of experience: 03/2026

Bien
Buens cama
Buena temperatura
Buena ducha

Dear Bernal,

Thank you for your feedback.
We are pleased to read that you found the bed, the room temperature, and the shower to your satisfaction. Your comments are appreciated about the dessert selection as well.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
By Nur Bkts
Reviewed: 6 months ago (18/03/2026)
Date of experience: 03/2026

I really recommend this hotel. I really like it

Dear Nur,

Thank you for your feedback.
We are pleased to read that everything was to your satisfaction.
We look forward to welcoming you back again in the future.

Best regards,
Adam Vendel
Front Office Supervisor
By Patrizia
Reviewed: 6 months ago (16/03/2026)
Date of experience: 03/2026

Hotel si trova in pieno centro e si raggiunge molto comodamente,il personale è gentile ed accogliente, la colazione ottima.
Unica pecca è il posizionamento del vetro della vasca che preclude l'apertura del rubinetto rendendo l'ingresso in vasca difficoltoso.

Dear Patrizia,

Thank you for sharing your feedback.
We are delighted to read that you appreciated our central location, the friendliness and welcoming nature of our staff, and the excellent breakfast. At the same time, we note your comment regarding the positioning of the glass, and we regret any inconvenience it caused during your stay.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 6 months ago (16/03/2026)
Date of experience: 03/2026

Guest has not commented on review

By Cristian
Reviewed: 6 months ago (12/03/2026)
Date of experience: 03/2026

The beside restaurant that was recommended from the reception was very bad. Please don't recommend something if you don't know how it is the food there. The vegetable soup veryyyyyy salty, and the goulash was the worst one that I ever eat. :(

Dear Cristian,

Thank you for taking the time to share your feedback.
We regret that your experience with the nearby restaurant was disappointing. Guest feedback is important to us, and we will certainly keep your comments in mind.

We also note your remarks regarding the condition of the mirror frame, the corridor walls, and the carpet. Your comments are valuable and help us identify areas where further attention is needed.

We hope to have the opportunity to welcome you back again in our hotel.
Best regards,
Adam Vendel
Front Office Supervisor
No Public Name
Reviewed: 7 months ago (09/03/2026)
Date of experience: 03/2026

Ottimo

Dear Angelini,

Thank you for sharing your feedback.
We are pleased to know that you had an overall good stay with us. We also appreciate your suggestions regarding the breakfast selection, particularly the preference for more sweet options and single serving products. Feedback like this is valuable as we review and improve our breakfast offering.

We look forward to welcoming you back again in the future.
Best regards,
Adam Vendel
Front Office Supervisor
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